Met with neighborhood community members, notifying them of Wider Circle program information and Blue Cross Complete health insurance benefits. Connected program members with available community and state resources. Contacted program members for surveys, follow-up questions, and program rating reviews.

Assisted owner in customer service, administrative duties and social media management. Created digital content for social media and promotional use. Assisted in on-site food prep, sales and customer service.

Marshal aircraft in and out of gate. Loading and unloading aircraft safely for an on-time departure. Connecting customer’s luggage from one air craft to another. Organizing and sorting baggage for delivery to flights.

Answered inbound water customer calls. Dealt with account issues, complaints, and payments. Dispatched water crews to locations around Detroit. Resolved payment disputes and service shut offs. Completed water bill history requests of properties for local and national title companies.

Assisted plant manager, production and distribution departments, and office coordinator with everyday plant operations. Daily data entry into Oracle Process Manufacturing software. Organized vendor invoices, receivers and inventory tracking. Communicated with franchise and corporate café/stores daily; communicated with vendors and corporate headquarters. Assisted employees with computer module training and HR needs.

Worked security at Detroit Metro Airport. Secured checkpoints and security sensitive areas inside and around air port.