👨‍💻 Technical Lead ServiceNow with 3+ Years of Experience in ServiceNow DevelopmentI specialize in ServiceNow development and consulting, leading projects from start to finish with a focus on client satisfaction and efficiency. My hands-on experience spans various aspects of the platform, including:🔹 Project Leadership & DevelopmentI’ve successfully managed DevShop and other projects, developing complex catalog items, record producers, and intricate workflows. Skilled in configuring ATF, ACLs, SLAs, and client/server-side scripting, I ensure streamlined processes and optimized performance.🔹 System Integrations & AutomationWith strong expertise in REST APIs and Scripted REST APIs, I’ve delivered seamless integrations with Azure DevOps, Microsoft Teams, SharePoint, Slack, WebEx, Active Directory, and JDBC. My knowledge extends to virtual agents, predictive intelligence, and performance analytics, driving data-driven decisions and enhancing user experiences.🔹 Upgrade Management & Customization From the Rome release onward, I’ve managed complete upgrade cycles across multiple projects, ensuring smooth transitions and minimal disruptions. I also excel at creating custom reports, dashboards, and configuring portals, including the ESC portal from scratch.🔹 Team Support & Client Success I’m dedicated to sharing best practices, fostering collaboration, and promoting teamwork. Known for staying calm under pressure, I focus on achieving project success and have earned positive client feedback, resulting in ongoing engagements and contract renewals.🎓 Certified ServiceNow System Administrator & 2024 ServiceNow Rising Star I’m passionate about continuous learning and am eager to contribute to innovative solutions as I grow in the ServiceNow ecosystem. Contact:✉ Email: aniketchavan727@gmail.com☎ Phone: 907-517-6310