Fulfillment Center Associate
Hamilton, Ontario, Canada
My responsibilities throughout my period in the company included:• Led the way for new Amazon Associates as an Ambassador by training them on processes like stowing and problem solving. • Worked as a Quality Coach to help Amazon Associates in improving stow quality and productivity by making them aware of their frequent errors and various ways to avoid them. • Prepared quarterly and end of shift reports stating stow performance, barriers encountered, and actions taken.• Solved product problems like shortages, overages, barcode issues, multiple product matches, and expiry date issues by coordinating with departments like ICQA, ISS and receive. • Performed regular inventory checks to ensure that the physical inventory matches the virtual inventory and troubleshoot the mismatch whenever necessary. • Handled warehouse and distributor damages and processed them in the Damage Processor Tool and transported the damages to the destroy area of the facility while adhering to the safety standards.