• Provided personalized customer support that went above and beyond the customers expectation.• Processed shipments with a keen eye for details to identify and resolve current and potential challenges. • Provided timely and accurate information to customers regarding flight schedules and destination charges.

• Scheduled patient follow-up appointments while ensuring the accuracy and confidentiality of all patient records.• Curated multiple weekly reports while multitasking across various platforms, including our EMR systems being sure to deliver comprehensive medical information and unwavering patient support. • Handled over 300 customer calls per day and resolved customer queries with a 95% satisfaction rate.

• Managed patient scheduling, ensuring accurate appointments with minimal wait times.• Maintained an organized reception area and ensured all visitors were greeted in a friendly and welcoming manner• Processed payments and collected copays, ensuring accuracy and compliance with insurance and office policies.

In charge of the fitting room; maintaining put backs and tracking sensors. Organizing merchandise according to size, quantity, and style.