Operational Capability Building (OCB)• Assisted the OCB unit in creating a Competencies Dictionary Handbook for Operation Staff• Developed OCB documentation for auditing purposes• Designed slides for presentation purposes• Created KPI scorecards for OCB staff• Supported the OCB unit in the Validation Session on the Competencies Dictionary with Regional andDeputy Regional Directors, Heads of Section (Region and Branch), and Team Relationship Advisors• Served as a talent and committee member for the Frontliner of the Year (FLOTY) event at the EPFLearning Centre, Bangi• Acted as an emcee and committee member for the Branch Award event at EPF• Contributed to the execution of the first wave of the Competencies Dictionary for EPF staff

Recruitment• Assisted with new employee onboarding i.e. preparing onboarding materials, ID Badge, fingerprintsystem to ensure a smooth transition for newcomers• Aid in internship applications i.e. preparing letters, sending emails and schedule, issuance ofidentification badge, on boarding pack and etcPayroll• Support in payroll process for approximately 100+ employees i.e. payroll preparation such as print andanalysis attendance• Supported in payroll process i.e, print and check attendance, approve leaves, key in time off and etcManagement and Administration• Ensure timely and proper update of information, systematic filing and maintain its traceability• Manage general office administration i.e. assist in issuance of controlled inventories, issuance ofemployees’ identification badges, issuance of company’s car/motorbike stickers and etc• Assist in preparing HR-related communications i.e. bulletin, memo and vacancy• Supported Training Department in organizing, coordinating and scheduling training sessionsEmployee Relation• Update and maintain employees’ personnel files i.e. follow up with employees on the necessarydocuments required as documentary evidence and etc• Assisted in checking employees’ daily attendance and report absenteeism to leaders accordingly• Conduct exit interview for resigned employee• Monitor employees’ sick leave to keep track of the utilization• Maintained accurate record filling and documentation for Training and Human Resource DepartmentTraining and Development• Make quotation for training that will be conduct for the organization• Organize training materials and oversee training programs• Conduct training and development needs (TNA and TNI) of all the departments within thecompany.• Evaluates the effectiveness of the training programs to determine if the training wassuccessful in improving the employee’s knowledge and skills• Make Monthly Appraisal Performance for Staff and Intern of the organization