Imanuel Dwi Putro Email & Phone Number

Jakarta, Indonesia

Jakarta, Indonesia

• Coordinate with the assigned engineering projects
• Interact with clients on a daily basis
• Find out about clients' needs and wants
• Manage project issues, risks and actions
• Implement and manage project changes by working together with Project Manager to achieve project outputs
• Coordinate both with internal and clients to solve issues during the project

Greater Jakarta Area, Indonesia

• Travelling to visit potential clients
• Establishing new, and maintaining existing, relationships with customers
• Persuading clients that a product or service will best satisfy their needs
• Making technical presentations and demonstrating how a product will meet client needs
• Providing pre-sales technical assistance and product education
• Liaising with other members of the sales team and other technical experts to solve client problems

Greater Jakarta Area, Indonesia

• Install computer networks such as local area networks (LANs), wide area networks (WANs), the Internet, intranets, and other data communications systems
• Installing new hardware (servers, printers, computer work stations etc)
• Monitor network usage and security
• Manage email, spam, and virus protection
• Ensure networks are running smoothly
• Troubleshoot and Fixing network faults

• Product focus: Sophos, Cyber-Ark, Websense
• Provides Technical sales, consultation services as well as first level technical support for Sophos, Cyber-Ark & Websense products.
• Provides Pre-Sales Support by doing Proof of Concept and technical presentation
• Post-Sales Support by providing implementation for confirmed prospective customers while maintaining good technical & social relationship)
• Achievements:
• Team leader for AD migration project of Bank Sinarmas Jabodetabek area

Greater Jakarta Area, Indonesia

• Product focus: Sophos, Fortinet & McAfee DLP
• Keeping informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments.
• Making monthly report of Pre Sales (PoC and Presentation) and Post Sales (Problem Solving) Achievement of customer’s problems.
• Attended company training seminars to become familiar with product lines.
• Provided support to customers via email or phone or on-site.
• As Sales Support: Prepared demo, trial installations as well as technical presentations for company’s product lines and services to customers and prospective customers. Prepared training for new engineers and new.

West Java Province, Indonesia

• Providing support, including procedural, documentation
• Provide Level One Support such as: Setting up new users Installing and configuring computer systems Replacing hardware parts as requested by user Monitoring and maintaining computer systems and networks Following.
• Provide Level Two Support such as: Over the phone or face to face staff/client support Troubleshooting system and network problems Hardware and/or Software diagnostic Finding solutions to fixing a major fault on.