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Imari Killikelly Email & Phone Number

C.A.R.E. | Customer Focus | Accountability | Respect | Excellence at Xactly Corp
Location: Houston, Texas, United States 5 work roles 2 schools
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Current company
Role
C.A.R.E. | Customer Focus | Accountability | Respect | Excellence
Location
Houston, Texas, United States
Company size

Who is Imari Killikelly? Overview

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Quick answer

Imari Killikelly is listed as C.A.R.E. | Customer Focus | Accountability | Respect | Excellence at Xactly Corp, a company with 686 employees, based in Houston, Texas, United States. AeroLeads shows a matched LinkedIn profile for Imari Killikelly.

Imari Killikelly previously worked as Premium Support Analyst at Xactly Corp and Application Support Specialist at Ontrak, Inc. Imari Killikelly holds Bachelor Of Science - Bs, Business/It Management from Western Governors University.

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Xactly Corp

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Profile bio

About Imari Killikelly

I'm currently on an exciting journey as a Data Analytics student at Western Governors University, where I'm exploring the fascinating world of big data. Big data is reshaping how we do just about everything! I’m passionate about uncovering the stories data tell to drive strategic decisions and innovation. With a BS in Business, IT Management and a solid background in IT and SaaS, I've spent years working closely with senior leaders to solve complex challenges. Now, I’m all in on data! In my BSDA program, I'll be diving into tools like Python, SQL, R and Tableau, and I’m eager to apply what I’m learning to real-world challenges. I’m super excited to help positively influence our everyday lives in the business world and beyond. Every new insight I gain from my studies fuels my excitement for how data can shape the future. I'm thrilled to dive in to this transformative field!

Current workplace

Imari Killikelly's current company

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Xactly Corp
Xactly Corp
C.A.R.E. | Customer Focus | Accountability | Respect | Excellence
san jose, california, united states
Website
Employees
686
AeroLeads page
5 roles

Imari Killikelly work experience

A career timeline built from the work history available for this profile.

Premium Support Analyst

Current

Remote

- Level II SaaS Support analyst for premium customer accounts, helping manage approximately $10M ARR across customer accounts.- Deep knowledge of unique business environments and organizational sales compensation, calculations, and incentive goals, plans, and strategies.- Product front-end maintenance and configuration- Solves complex front-end.

Oct 2021 - Present

Application Support Specialist

Remote

- Developed a deep understanding of the intricate and complex configuration of our workflows and features.- Worked with our Senior Director of End User Services to revise the service desk ticketing system and enhance the intake process, helping to streamline our support reporting process and drive efficiency in ticket triage and resolution.- Worked with my.

Dec 2019 - Oct 2021

Customer Success Analyst

Remote

As the Customer Success Analyst of a small company, I had the wonderful opportunity to learn many new skills. I served as an Implementation Specialist, QA Analyst, Project Manager and coordinator of resolution of Customer issues and maintaining strong positive relationships with all clients post conversion to our SaaS Systems.Customer Success activities.

Apr 2017 - Nov 2018

Coordinator, Quality Improvement

Heritage Provider Network (Hpn)

Santa Ana, California

As the coordinator of Quality Improvement for Heritage Provider Network (HPN) & Affiliated Medical Groups, I provided knowledgeable and technical assistance to Executive Management and Leadership in the Delegation & Oversight of Quality Improvement processes, procedures and programs.I provided oversight and QA of all Quality Management CMS reporting.

Oct 2016 - Apr 2017

Technical & Administrative Support Specialist

MHI Member & Privider Contact Center - Long Beach, CA

As the Support Specialist for Molina’s corporate call center, I introduced and implemented new strategies and processes to improve the Quality of MHI Member & Provider Contact Center Services to, and experiences with its Members.I developed and implemented a new standardized process for HIPAA Form distribution to MHC members and return of authorizations to.

Jan 2016 - Oct 2016
Team & coworkers

Colleagues at Xactly Corp

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2 education records

Imari Killikelly education

Bachelor Of Science - Bs, Data Analytics

I am happy to share that I've started my Bachelor of Science Data Analytics degree at Western Governors University! It is no secret that.

FAQ

Frequently asked questions about Imari Killikelly

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What company does Imari Killikelly work for?

Imari Killikelly works for Xactly Corp.

What is Imari Killikelly's role at Xactly Corp?

Imari Killikelly is listed as C.A.R.E. | Customer Focus | Accountability | Respect | Excellence at Xactly Corp.

Where is Imari Killikelly based?

Imari Killikelly is based in Houston, Texas, United States while working with Xactly Corp.

What companies has Imari Killikelly worked for?

Imari Killikelly has worked for Xactly Corp, Ontrak, Inc, Beacon Healthcare Systems, Inc., Heritage Provider Network (Hpn), and Molina Healthcare.

Who are Imari Killikelly's colleagues at Xactly Corp?

Imari Killikelly's colleagues at Xactly Corp include Heather Carlson, Madugula Manasa, Annie Jones, Atul Singh, and Priyanka Cullopulli.

How can I contact Imari Killikelly?

You can use AeroLeads to view verified contact signals for Imari Killikelly at Xactly Corp, including work email, phone, and LinkedIn data when available.

What schools did Imari Killikelly attend?

Imari Killikelly holds Bachelor Of Science - Bs, Business/It Management from Western Governors University.

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