Senior Business Analyst
CurrentIdentify and document business requirements for each project and independently develop business and functional specifications, ensuring that they are in line with customer requirements and company IT strategy;Coordinate and work closely with other IT section heads on daily and planned projects topics to ensure effective project management and delivery;Assume overall responsibility for coordinating and tracking KPI adherence, and prepare periodic reports for company top management;Collaborate closely with developers and system administrators to ensure that project deliverables meet quality standards and are delivered on time and within budget;Design and develop entire Oracle application components, including data model creation, data conversion, and business process management flows, while ensuring compliance with ISO9001/ISO27001 Standard principles;Prepare project documentation, including functional and technical specifications, use-cases, testing scenarios, and project plans, and escalate project issues and support their resolution with top management;Conducting quality reviews of technical design documents and quality specifications to provide timely and meaningful feedback to stakeholders;Developing detailed, comprehensive, and well-structured test plans and test cases to ensure that software products meet quality standards and customer requirements;Collaborating with cross-functional teams to estimate, prioritize, plan, and coordinate quality testing activities, ensuring that projects are delivered on time and within budget;Demonstrating strong attention to detail, analytical skills, and critical thinking to identify and resolve defects in a timely and effective manner;Lead and manage the customer support operations team (four persons) with a focus on maintaining high-quality standards in service delivery;Use Oracle tools and products, including Weblogic Server, ADF, SQL Developer, Toad, SQLPlus, and BPM Activiti/Camunda