Arthur Chien Email & Phone Number

Kunshan, Jiangsu, China

• Envisioned, directed and managed annual 7-13 large-scale procurement projects for 5 global tier-1 accounts (covering NB, Pad, AIO and Automobile product categories), exceeding target sets for US/Korea clients by contributing ~99% OTD/DSI record and shortage rate <1%• Oversaw all aspects of material planning, production, inventory and procurement strategies of mechanical/ PCB/Panel/IC parts across stages (NPI/MP/EOP). Sustained thought leadership to assess capacity, demand forecasts and… Show more • Envisioned, directed and managed annual 7-13 large-scale procurement projects for 5 global tier-1 accounts (covering NB, Pad, AIO and Automobile product categories), exceeding target sets for US/Korea clients by contributing ~99% OTD/DSI record and shortage rate <1%• Oversaw all aspects of material planning, production, inventory and procurement strategies of mechanical/ PCB/Panel/IC parts across stages (NPI/MP/EOP). Sustained thought leadership to assess capacity, demand forecasts and risks, achieving ahead of KPI (slow moving 11/15 days, defect parts return 5.5/7 days)• Proactively managed Pad/E-book project for Amazon with high standard, ensuring all production capacities and roadmaps aligned with requirements and continuously adjusting FO/inventory data by week to achieve VMI/JIT target. Successfully achieved record-high order delivery and won high score in QBR• Drove new industrial design implementation for HP’s flagship product by thoroughly coordinating with cross-functional teams to fulfill 4 processes with high complexity and difficulties. Successfully boosted yield rate from 0 > 31% > 70% in just 2.5 months, receiving high recognition from client • Resolved the overwhelming MLCC global shortage crisis by initiating Pre-order lock down and setting priorities with suppliers in 2021. Also, effectively and systematically improved order fulfillment and shipment target in just 4-7 weeks right after the Covid-19 hit• Led, coached and supervised the procurement team of 32 members to provide trainings, motivate teams and evaluate performances. Engaged matrix cross-functional (R&D, Sales, Material, PM, Sourcing, SQE. etc.), cross-region teams (China, U.S and Europe), 200+ global suppliers and logistic partners Show less

Kunshan, Jiangsu, China

• Led the overall strategy and process of new plant establishment for global tier-1 client for Notebook category. From 0 to 1, built up and implemented all logistic and production plans related to EDI system/IT, PO system, FO and forecast rules, production L/T, and shipping term specifications as milestones • Owner and project manager to set up, manage and monitor plant level metrics and performance, identifying risks and solving critical issues in terms of SCM/DSM/VMI… Show more • Led the overall strategy and process of new plant establishment for global tier-1 client for Notebook category. From 0 to 1, built up and implemented all logistic and production plans related to EDI system/IT, PO system, FO and forecast rules, production L/T, and shipping term specifications as milestones • Owner and project manager to set up, manage and monitor plant level metrics and performance, identifying risks and solving critical issues in terms of SCM/DSM/VMI replenishment/shipment expediting/demands. Contributed 99.8% OTD and 99% PO delivery rate, and Top 1 DSI/Excess performance among 5 plants • Established and run the new plant from scratch in just 6 months, and created +600K monthly shipment in just 1.5 years. In 2014, closed and accomplished EOB (end-of-business) stage and production transfer within schedule, with no delay, and without excess material/amount/inventory/equipment/human resource• Developed plans and implemented Microsoft OA (OEM Activation) 3.0 regulations and procedures, and redesigned new shipment electronic Kanban system for shipping arrangement optimization. Achieved production capacity planning and input-output achievement rate with average of 99%• Accountable for supervision of 28 team members (production control, inventory, and order management teams). Acted as global regional contact window to liaise with client HQ, global operation officer and VP • Received promotion twice (2010 and 2013) Show less

Kunshan, Jiangsu, China

• Accomplished and delivered 11+ NPI projects for Japan T-customer by leading team group of 21• Successfully introduced and implemented Compal’s 1st android notebook product for NPI phase. Set up a new milestone as best practice and boosted 1.5x efficiency for future projects • Hit the record by driving the shortest NPI procedure in just 2.5 months (with average 6 months), creating 800K+ mass production achievement rapidly to satisfy customer needs • Reduced NPI phase excess with… Show more • Accomplished and delivered 11+ NPI projects for Japan T-customer by leading team group of 21• Successfully introduced and implemented Compal’s 1st android notebook product for NPI phase. Set up a new milestone as best practice and boosted 1.5x efficiency for future projects • Hit the record by driving the shortest NPI procedure in just 2.5 months (with average 6 months), creating 800K+ mass production achievement rapidly to satisfy customer needs • Reduced NPI phase excess with Six-Sigma. Saved USD $2MM costs through 2-year consistent optimization• Initiated to build the first global FAI (First Article Inspection) system to decrease error to <1% significantly Show less

Master Of Business Administration - Emba, Cross-Strait Business Program

Activities and Societies: Responsible for the academic representative of the EMBA class Served as the academic representative in the class.

Bachelor Of Science - Bs, Industrial And Product Design

Activities and Societies: My graduation thematic design ``Mathematics Teaching Aid Design for Visually Impaired Students'' was shortlisted.