* Defining project scope, goals, and deliverables in partnership with senior management and stakeholders.* Developing comprehensive project plans, including timelines, resource allocation, risk management, and budget estimates.* Assembling and leading cross-functional project teams, including IT specialists, developers, analysts, and external vendors. Assigning tasks, setting priorities, and monitoring team performance to ensure project alignment.* Facilitating effective communication and collaboration among team members and stakeholders.* Tracking project progress, managing changes, and addressing issues or obstacles that may arise. Conducting regular status meetings and providing updates to stakeholders and senior management.* Identifying potential risks and developing mitigation strategies to minimize impact on project delivery. Proactively managing and resolving project issues, escalating to senior management when necessary.* Ensuring compliance with organizational policies, standards, and regulatory requirements.* Building and maintaining strong relationships with key stakeholders, including clients, vendors, and executive sponsors. Developing and executing communication plans to keep stakeholders informed and engaged throughout the project lifecycle. Addressing stakeholder concerns and managing expectations to ensure satisfaction with project outcomes.Projects & Achievements* Government CRM: A Microsoft Azure / Dynamics 365 based CRM system automating citizen service requests throughout Greek Public Sector. Interoperability with gov.gr providing 360View and BPMN services. Major RRF initiative driven by GSIS (Ministry of Digital Governance).* State Chemical Laboratories new Integrated IT system: Open-source based IT system providing full coverage of all procedural aspects of the entity. Major RRF initiative driven by Independent Authority of Public Revenue (AADE).

Project / program management for local and multinational projects. Strong agile PMO role. Preparation of business cases and presentation of material / documentation to support planned or additional CAPEX funding on both local and international level. Commercial strategy and operating plans / initiatives compilation, targeting objectives / key results achievement (OKRs) and value maximization / investment monetization (ROI).Projects & Achievements* IT PMO for Regulatory projects (EETT)* Deutsche Telekom PanNet Cloud Transformation Officer for Greece and Europe* Successful project management of 3G Shut Down project for Cosmote mobile operations* Setup, develop and execute OTE’s scaled agile processes

Responsible for sales strategy deployment for all channels (retail, direct, on-line, telesales), channel management (channel targeting, channel performance management, commissions / subsidies management, sales product analysis), country representation in DT projects initiatives, sales budget / revisions preparation and monitoring. Projects & Achievements* Successful Value Based Steering project rollout * Best in class in Market Invest Steering within Deutsche Telekom Europe group* e-Transformation project boosting e-sales while transforming retail* Multinational Projects rollout experience

Head of analysis of sales division, sales budget planning and controlling, ad-hoc and regular reporting and analysis (including top management). Sales target monitoring, sales planning, commercial policy development and business intelligence systems setup. Department headcount: 6 employees.Projects & Achievements* Successful set up of new commercial Decision Support Systems* Upgrading of sales agent targeting and performance monitoring system* Direct sales ordering systems setup

Financial management of the newly established company (vendors, customers, banks and external partners’ management), setup and controlling of all back office procedures including ordering and IT systems, responsible for labour and legal affairs. Department headcount: 5 employees.Projects & Achievements* Billing, pricing and costing systems development * Setup of internal accounting and payroll system* Negotiating with ministry of Labour the first temporary employment law in Greece

Budgeting and reporting (liaison with TUI’s HQ in Hannover, Germany), financial and cost controlling, project management on developmental plans. Department headcount: 3 employees.Projects & Achievements* Leverage of data credibility thus promoting trust and cooperation with head offices* Implementation of new automated error-diminishing reporting system* Promotion of controlling activities between central offices and points of sales

Budgeting and reporting (sales target calculation, sales budget & forecasting), sales analysis based on database analysis (ad-hoc sales analysis), database management (sales database administration) Projects & Achievements* New database based reporting and analysis system* Achieve trustful relationship with sales agents through error-free reporting and target achievement results