Imbert Daniel Email & Phone Number

St. Lucia

St. Lucia

• Managed daily operational activities, formulate policies, implement material and human resource strategies toward maximum productivity and working towards increasing total net worth• Developed cross-functional staff of 7 direct report employees; implementing annual 360 reviews, monthly reward system; improving staff integrity and structure resulting in favorable revenues and staff stability, decreasing turnover by 25%• Depicted leadership skills by surpassing Digicel’s monthly mystery shoppers results over 80%, indicating staff marketing initiatives, product knowledge and impeccable store environment• Forecasted profit and loss, analyze financial, volume and performance data to track progress, identify issues, trends and implement changes where needed, ensuring 95% of long and short-term goals met• Analyzed marketing statistics to ensure target market was met by varying marketing strategies based on customer needs and financial limits, including implementing in-house payment plan

St. Lucia

• Understand and effectively present and deliver presentations of Digicel products, features and benefits to new and prospective clients as well as internal clients to promote sales and product development• Collaborated with over 24 new Digicel wholesale vendors, increasing wholesale transactions• Performed data analysis and forward planning using Advanced Business System (ABS) • Pursued opportunities to propose solutions and improvements as related to product usage• Strategically purchased gaming products and organized correlating gaming events