An After Sales Professional and Service Specialist with 5 years of diverse experience.After Sales Service Management1. Ensure the necessary protocols are adhered to when assessing and repairing customers' devices2. Maintain and build on sales to ensure department profitability3. Establish long and short term sales and profit objectives for the department4. Effectively manage stock levels and the ordering of parts5. Work closely with purchasing team to establish any potential product quality issues and provide feedback to the manufacturers outlining such6. Identify and evaluate suppliers to ensure the purchase of quality replacementparts, negotiating for the best prices7. Check, inspect and authorize all necessary orders8. Supervise the work of the department’s staff ensuring that all targets, repairsand sales are accomplished in a timely manner.9. Ensuring service levels are not compromised10. Ensure all incoming parts are reviewed for compliance with the company quality of standards and return any non-conforming or damaged partsPassion in developing others as I continue to develop myself professionally. imbert.daniel.jr@gmail.com