---> Managing the bar of a live music venue & performance space that hosts a variety of different experiences and private events.A natural ability to problem solve and connect with staff and customers alike. Presenting a tireless dedication to the customer experience. A liaison for incoming business, creating a consistent repeat business channel of private parties, corporate functions, and music industry events. Managing a team of full-time and part-time workers to ensure appropriate staffing for all shows and events. Great attention to detail and maintenance of the space for quick turn arounds, sometimes hosting as many as 4 events within one day. Proven ability to work extended hours.

+ Created unique, handmade jewelry pieces from precious metals and stones.+ Designed entire Branding Identity, using Adobe CC, including logo, print materials, website, packaging.+ Managed international supplier relationships, to assure consistent quality and timely execution.+ Delivered authentic, personal Customer Service, resulting in a return business of 70%.

+ Employee of the Year for 2016; Achieved Top Sales for 20 months running.+ Expanded a new avenue of business to business sales, developing Corporate Sales relationships that generate an additional 10% revenue for the retail store.+ Lead the customer engagement in the retail store, consistently editing and adapting the environment to deliver a meaningful experience.+ Built an ever-growing clientele list with over 50% return customers; creating raving loyalist for the brand.

+ Assisted in launch of new software technology for TLC Taxicabs in NYC, Boston, and Philadelphia.+ Rapidly grew from the position of an Independent Contractor to Operations Manager of NYC, reporting directly to the Head of Operations/ Expansion and CTO.+ Managed the training and implementation of a new software metering system inside taxicabs.

+ Drove business to consumer sales in the retail store, exceeding goals of $5,000 per day; highest sales of $74,000 in single day.+ Assisted in development of jewelry collections using platinum, gold, silver, bronze, precious stones.+ Developed Social Media presence that produced an immediate, significant increase in daily revenue.+ Directed Wholesale business including tradeshows, production, and management of accounts.+ Provided exceptional customer service to a loyal, demanding, high-profile [Celebrities/Royalty], clientele base

+ Produced graphic designs for print and internet; created designs ranging from restaurants and independent musicians to shopping malls and international festivals.+ Designed professional, concise, yet intricately unique and memorable presentations to assist the President in achieving new clients on an international level using PowerPoint, KeyNote, and Photoshop.+ Strengthened multi-tasking skills; mastering the ability to quickly solve obstacles in real time.+ Created PowerPoint presentations directly for CEO, for notable events such as; TED Conference presentation [2015 prospect], ICFF - International Contemporary Furniture Fair; WilsonArt Creativity Tour.

▪ Ran the training process for a 14,000 sq. ft. restaurant opening called Empire.▪ Created training manuals and learning devices to manage a team of over 50 people.▪ Authentically interacted with guests in a memorable dining experience through a detailed knowledge of the product and customer service.▪ Accounted for multiple monetary transactions in an organized and articulate manor.▪ Designed displays for special events ranging from the Grand Opening party to Private Dining Room dinners.

▪ Researched and design creative concepts for prospecting campaigns.▪ Assisted Global Marketing Program Managers in executing campaigns, organizing company portfolios .▪ Awarded People’s Choice Award at first International Innovation Conference hosted by EMC2 for marketing campaign.▪ Supported Department in applications of marketing automation tools; Example: Campaign Builder.▪ Collaboratively developed presentation proposals with Senior Manager for Executives and VPs.