Program Operations Specialist
CurrentThe Main Responsibilities:• Project management and process improvement ownership of targeted short and medium-term initiatives impacting multiple organizations• Executing action plans and delivery for cross functional system and program changes. Ensuring all teams are aligned with changes and timelines are on track• Partnering with marketing, sales, training, and the Go to Market delivery teams to create clear, concise and precise content for distribution• Processing documentation and communication for a consumer and small business sales and support teams.• Supporting governance and compliance.• Routinely reviewing documentation and processes for accuracy and ease of use across multiple work groups• Tracking action plans, providing governance and best practices oversight to processes and communications.