Ian Mcalpine Email & Phone Number

Stellenbosch, Western Cape, South Africa

South Africa

Cape Town, Western Cape, South Africa

Cape Town Area, South Africa

• I currently hold the position of Chief Operating Officer at WiGroup. My responsibilities include;
• Strategy.
• Governance and oversight.
• Software development and delivery.
• Operational management and efficiency.
• Service Management.

Nigeria

• I held the position of Country Manager for WiGroup Nigeria. My responsibilities included;
• Manage strategic partners.
• Strategy.
• Governance and oversight.
• Operational management.
• Customer engagement.

Nigeria

• I held the position of CEO for BCX Nigeria. My responsibilities included;
• Corporate strategy.
• Governance and oversight.
• Operational excellence.
• Strategic customer engagement.
• Business growth.Business Connexion is an Information and Communication Technology (ICT) company committed to delivering world-class services and solutions to Africa’s most successful corporate and public sector.

• I held the position of Sales Director at Atos Origin SA. My responsibilities included:
• Business development and sales.
• Key account management.
• New market development.
• Marketing.Atos Origin background: Atos Origin is a global it service company with a turnover in excess of 5.6 billion euro and 50 000 professionals (www.atosorigin.com).

• My position at UCS Solutions entailed the management of the Business and Product Development teams within the Infrastructure Service division of UCS Solutions. The team had the following components:
• Business development.
• Product development and management.
• Pre-sales consulting.
• Procurement.
• Enterprise architecture.UCS Background: The UCS Group is a group of I.T. businesses focused on the manufacturing of software and the provision of software solutions and outsourcing services in the retail market and.

• I was appointed as the Client Service Executive for one of our large retail clients based in Durban as well as for smaller clients in Johannesburg. I was responsible for:
• Service level management.
• Compellation and management of service contracts.
• Service level reporting.
• Escalation management.
• 3rd party management.

• I was appointed at Affinity Logic to manage the POS development and support team. The team consisted of 45 staff performing various functions. The team was responsible for the deployment and maintenance of POS.
• Strategic planning.
• Service delivery.
• Change management.
• Release management.
• Service level management.

• I started my career at CNA as store manager managing various stores. I was then promoted to regional manager responsible for 15 stores in a region in Gauteng. A project was instituted to find and implement a new POS.
• Compilation and management of sales and expense budgets.
• Development and implementation of processes and procedures.
• Management of store standards and promotions.
• Development and training of store managers.
• Project management.

Mba

Seniour Management Development Programme

Imm, Marketing