Chayan Sarkar Email and Phone Number

1. Contributed to the administrative and logistics functions of S.M.T. as an Interim, Junior and Senior team member2. Organized sports events like Inter-SIU (Handball & Football Tournament), Cue-Phoria, Water-Polo, Dwandva, SPL & Gravitas (a national level flagship sports event with over 750+ participations)3. Secured and managed sponsorship agreements with 20+ key partners for sports activities4. Facilitated fair and transparent selection camps to assess the performance and skill… Show more 1. Contributed to the administrative and logistics functions of S.M.T. as an Interim, Junior and Senior team member2. Organized sports events like Inter-SIU (Handball & Football Tournament), Cue-Phoria, Water-Polo, Dwandva, SPL & Gravitas (a national level flagship sports event with over 750+ participations)3. Secured and managed sponsorship agreements with 20+ key partners for sports activities4. Facilitated fair and transparent selection camps to assess the performance and skill level of potential athletes and prepare the selected team for upcoming inter B-School sports competitions Show less

International Marketing project focused on Customer Experience in Bangladesh - Pulsar N1601. Conducted in-depth market research to identify key industry trends and best practices in Bangladesh2. Collected and analysed the voice of the customer to identify critical customer purchasing touchpoints3. Benchmarked various customer experience platform levels to map the customer purchase journey4. Collaborated with external stakeholders to optimize and enhance multi-channel digital… Show more International Marketing project focused on Customer Experience in Bangladesh - Pulsar N1601. Conducted in-depth market research to identify key industry trends and best practices in Bangladesh2. Collected and analysed the voice of the customer to identify critical customer purchasing touchpoints3. Benchmarked various customer experience platform levels to map the customer purchase journey4. Collaborated with external stakeholders to optimize and enhance multi-channel digital engagement5. Identified key improvement areas by defining clear K.P.I.s and proposed a roadmap to uplift CXP levels Show less

My responsibilities include:1. Generating B2B & B2C sales of Komatsu Mining Products for Central Zone (Chhattisgarh, Vidarbha & Madhya Pradesh) by identifying, analyzing, and acting upon leads, opportunities, and sales funnels while demonstrating great negotiating and communication skills.2. Managing Key Account customer’s and building relationship by providing comprehensive mining solutions as per customer’s requirements.3. To maximize customer retention by ensuring proactive… Show more My responsibilities include:1. Generating B2B & B2C sales of Komatsu Mining Products for Central Zone (Chhattisgarh, Vidarbha & Madhya Pradesh) by identifying, analyzing, and acting upon leads, opportunities, and sales funnels while demonstrating great negotiating and communication skills.2. Managing Key Account customer’s and building relationship by providing comprehensive mining solutions as per customer’s requirements.3. To maximize customer retention by ensuring proactive product performance monitoring and after-sales assistance. (Using Business Intelligence (BI) tools to identify, analyze, and interpret patterns and trends in complex data sets acquired from Komatsu's Mining Equipment that aids in the diagnosis and forecast of Equipment Performance).4. Keep up with current market trends and competitors to identify improvements or recommend new products to customer.5. Using SAP CRMs to keep thorough records of sales progress and marketing performance in order to better align goals with organizational priorities. Show less

The following is a summary of my experiences throughout my first year (Training term) at L&T –1. Underwent technical training on Komatsu’s mining equipment, including dumpers, dozers, hydraulic excavators ranging from 45 to 300 tonnes, motor graders and wheel loaders.2. Completed classroom sales training programme to understand about the various phases of the sales process, right from prospecting and lead generation through opportunity conversion to delivery completion. 3. Gained… Show more The following is a summary of my experiences throughout my first year (Training term) at L&T –1. Underwent technical training on Komatsu’s mining equipment, including dumpers, dozers, hydraulic excavators ranging from 45 to 300 tonnes, motor graders and wheel loaders.2. Completed classroom sales training programme to understand about the various phases of the sales process, right from prospecting and lead generation through opportunity conversion to delivery completion. 3. Gained sales experience in all four zones of India where I had the opportunity to discuss business aspects with people from various backgrounds, cultures, and languages, all with different business ideas.4. Went through Service Exposure, attended 15+ mining sites to gain in-depth knowledge about Customer Relationship Management, Service Support & Resolution.5. Volunteered in EXCON – 2019, demonstrated the salient features of Komatsu's mining equipment's to customers from all across India, as well as interacted with other manufacturers sales team to learn more about rival products and their market activities. Show less

1. Contributed to the adminstrative functions of V.N.I.T. Students' Council as the Sports Secretary2. Organized Nirvadhi, Institute Gathering at V.N.I.T. Nagpur with a footfall of 1500+ students3. Managed administrative, vendor and logistical functions of All India Inter-NIT tournament held at V.N.I.T. Nagpur