Danny Guzman Email & Phone Number

Corona, Ca, Us

Corona, California, United States

Huntington Beach, California, United States

● Setting up over 60 3D Printers● Work closely with Manufacturing leadership with the floor plan layouts of the printers and future department workflow.● Work closely with engineers with project request system using JIRA● Successfully completed the setup of and networking of printers using a wireless access point.● Successfully worked with the setup and slicing of CAD files for printing.● Played an integral role in the completion of the printing and assembly of several vehicle prototypes used for testing and demonstrations.● Repaired and performed hardware maintenance on several commercial grade 3D printers reducing little to zero down time.

Pomona, California, United States

● Assisted in the planning and execution of multiple IT and business operations projects, ensuring all tasks were completed on time and within scope.● Coordinated with various departments to allocate resources effectively and maintain project schedules.● Utilized Agile and Waterfall methodologies to manage project timelines, deliverables, and budgets.● Maintained detailed project documentation and communicated updates to stakeholders regularly.● Identified potential risks and developed mitigation strategies to minimize project disruptions.● Conducted regular team meetings to track progress, address issues, and ensure alignment with project goals.● Responsible for all aspects and processes of the local and remote technical processes, support, training, and testing of internal systems.● User access management for network and client-side devices.● Respond, diagnose, and resolve day-to-day interdepartmental and business operations challenges.● Skilled in problem recognition, research, isolation, and resolution strategies.● Assist and escalate problems on the systems-level providing a consistent model for support across the enterprise. ● Determining business and user needs and requirements to find ways to improve systems and internal processes.● Work independently with strong problem-solving skills, attention to detail, while multitasking and prioritizing.● Troubleshoot and support in-house as well as 3rd party business applications.● Define requirements, analyze, and design systems that meet the prescribed business objectives.● Consistently working on ways to improve the quality of service delivered to the business.● Help to assess the impact of proposed changes on existing systems.● Comply and assist with bi-yearly SOC I and SOC II audits.● Maintain, and track all data of assets circulating amongst in-office, and remote users.● Create technical documentation and maintain sound version control.

Arcadia, California, United States

● Oversew daily operations of inventory control, asset management, and service desk to empower the onboarding and troubleshooting of company and client projects.● Assisted staff and customers with complex technical issues related to laptops, PC’s, phones, tablets, and networks.● Provided remote and onsite support to staff of all levels.● Configured, repaired, and maintained devices of all types, which included laptops and PC’s.● Worked closely with Human Resources with the onboarding and termination of staff from an IT standpoint.● Preparation of adequate reporting.● Created and maintained asset management system.● Successfully collaborated with several departments to complete systems implementations and company-wide projects.● Work with engineers and customers to troubleshoot and resolve major incidents.● Manage and contribute to knowledge management systems to aid in incident resolution.● Manage and lead the implementation of SOPs that provide key performance metrics for the systems operations.● Implement and maintain quality control measures.

Bachelor'S Degree, Computer And Information Systems Security/Information Assurance

Education record

Activities and Societies: In Progress