Senior Associate Specialist
Current- Answer client questions globally through Proprietary Content's primary channels, including Issue Tracker RPDs, Emails, CSQ SF Cases and other applications as deemed necessary.
- Solving client queries regarding financial data from various content sets available at FactSet by researching and using applications like FactSet Workstation, Microsoft SQL Server and Microsoft Excel.
- Solve complex financial queries and suggest consultative solutions.
- Meet individual and team targets/metrics as identified and established by the team e.g., quality, efficiency, productivity, etc.