Support Engineer Iii
Current
Dec 2024 - Present
AeroLeads people directory · profile
Md Raqibul Islam Email & Phone Number
Support Engineer III at Github
at
GitHub
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Support Engineer III at Github
Location
Denver, Colorado, United States
Company size
Who is Md Raqibul Islam? Overview
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Quick answer
Md Raqibul Islam is listed as Support Engineer III at Github at GitHub, a company with 501 employees, based in Denver, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Md Raqibul Islam.
Md Raqibul Islam previously worked as Support Engineer III at Github and Technical Support Engineer II - VMware Cloud Foundation at Broadcom. Md Raqibul Islam holds Full Stack Web Development Certification, Computer Software Engineering from Freecodecamp.
Company email context
Email format at GitHub
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GitHub
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Profile bio
About Md Raqibul Islam
Highly enthusiastic with great communication and organization skills. Works well under pressure individually or as part of a team. Capable of interacting confidently and efficiently with a diversity of people, grew up tinkering with and handling all sorts of electronics and technology related things, quick learner and always in an analytical problem solving mood.
Current workplace
Md Raqibul Islam's current company
Company context helps verify the profile and gives searchers a useful next step.
Github
7 roles
Md Raqibul Islam work experience
A career timeline built from the work history available for this profile.
Technical Support Engineer Ii - Vmware Cloud Foundation
Nov 2023 - Aug 2024
Technical Support Engineer Ii - Vmware Cloud Foundation
- Developed and maintained strong relationships with global customers, providing consistent updates on open issues and ongoing projects, ensuring high levels of customer satisfaction.- Led escalations at both technical and management levels, resolving complex issues efficiently and minimizing downtime for enterprise customers.- Provided in-depth technical.
Aug 2023 - Aug 2024
Technical Support Engineer Ii
- Progressed from Technical Support Engineer I to II, providing comprehensive support for VMware core products (vSphere, ESXi, vCenter) across various severity levels for a global customer base.- Resolved complex L3 and L4 issues, offering expert guidance to authorized service providers and ensuring timely resolutions.- Drove customer satisfaction by.
Aug 2022 - Aug 2023
Technical Support Engineer
Aug 2021 - Aug 2022
Lead System Engineer
- Designed and implemented a comprehensive school management system using Microsoft 365 for Educators, integrating various services to streamline administrative and educational workflows.- Built and automated user onboarding systems for students, employees, and parents, leveraging Azure Active Directory, Power Automate, PowerApps, SharePoint, and Outlook.
May 2020 - Aug 2023
Senior It Support Specialist
- Started as a part-time consultation agent, quickly troubleshooting software/hardware issues with a goal of resolving them within 20 minutes.- Utilized a ticketing system to efficiently manage check-ins, reservations, shipments, and other customer service processes.- Promoted to full-time Apple Master, becoming Apple iOS certified to handle repairs.
Nov 2018 - Jul 2021
Team & coworkers
Colleagues at GitHub
Other employees you can reach at github.com. View company contacts for 501 employees →
MI
Mohammad Ismail
Colleague at Github
Berlin, Berlin, Germany, Germany
View →
AH
Abdullah Hajjar
Colleague at Github
Al Qaţīf, Eastern, Saudi Arabia, Saudi Arabia
View →
MM
Moutasem Mohmed
Colleague at Github
Cairo, Cairo, Egypt, Egypt
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DB
Dave Burnison
Colleague at Github
Orland Park, Illinois, United States, United States
View →
KS
Kevin Schechter
Colleague at Github
Potomac, Maryland, United States, United States
View →
SB
Sarath Babu M
Colleague at Github
Vijayawada, Andhra Pradesh, India, India
View →
MS
Mani Sachin
Colleague at Github
Mumbai, Maharashtra, India, India
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DS
Dominique Strauss
Colleague at Github
Portland, Oregon, United States, United States
View →
AS
Anjuan S.
Colleague at Github
Greater Houston, United States, United States
View →
SS
Shelly Sanchez
Colleague at Github
San Leandro, California, United States, United States
View →
Mohammad Ismail
Colleague at Github
Berlin, Berlin, Germany, Germany
View →
AH
Abdullah Hajjar
Colleague at Github
Al Qaţīf, Eastern, Saudi Arabia, Saudi Arabia
View →
MM
Moutasem Mohmed
Colleague at Github
Cairo, Cairo, Egypt, Egypt
View →
DB
Dave Burnison
Colleague at Github
Orland Park, Illinois, United States, United States
View →
KS
Kevin Schechter
Colleague at Github
Potomac, Maryland, United States, United States
View →
SB
Sarath Babu M
Colleague at Github
Vijayawada, Andhra Pradesh, India, India
View →
MS
Mani Sachin
Colleague at Github
Mumbai, Maharashtra, India, India
View →
DS
Dominique Strauss
Colleague at Github
Portland, Oregon, United States, United States
View →
AS
Anjuan S.
Colleague at Github
Greater Houston, United States, United States
View →
SS
Shelly Sanchez
Colleague at Github
San Leandro, California, United States, United States
View →
1 education record
Md Raqibul Islam education
-
Freecodecamp
FAQ
Frequently asked questions about Md Raqibul Islam
Quick answers generated from the profile data available on this page.
What company does Md Raqibul Islam work for?
Md Raqibul Islam works for GitHub.
What is Md Raqibul Islam's role at GitHub?
Md Raqibul Islam is listed as Support Engineer III at Github at GitHub.
Where is Md Raqibul Islam based?
Md Raqibul Islam is based in Denver, Colorado, United States while working with GitHub.
What companies has Md Raqibul Islam worked for?
Md Raqibul Islam has worked for Github, Broadcom, Vmware, Ridgepoint International School, and Geek Squad.
Who are Md Raqibul Islam's colleagues at GitHub?
Md Raqibul Islam's colleagues at GitHub include Mohammad Ismail, Abdullah Hajjar, Moutasem Mohmed, Dave Burnison, and Kevin Schechter.
How can I contact Md Raqibul Islam?
You can use AeroLeads to view verified contact signals for Md Raqibul Islam at GitHub, including work email, phone, and LinkedIn data when available.
What schools did Md Raqibul Islam attend?
Md Raqibul Islam holds Full Stack Web Development Certification, Computer Software Engineering from Freecodecamp.
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