• Played a key role in web development projects, ensuring the executive's online platforms were up-to-date and user-friendly.• Designed and developed landing pages to support marketing campaigns and initiatives.• Developed and executed social media strategies to enhance the executive's online presence.• Developed engaging content for various platforms to support marketing and communication efforts.• Created visually appealing graphics and edited videos to enhance multimedia content.• Effectively managed customer relationship management systems to enhance client interactions.• Maintained databases and optimized processes for better workflow.• Implemented lead generation strategies, contributing to business growth and increased opportunities.• Managed email correspondence and calendar scheduling with a focus on efficiency and organization.• Handled various administrative responsibilities to support the executive's daily operations.• Managed financial records and performed bookkeeping tasks with accuracy.

Frontend Developer with a demonstrated history of working in the Web Development and Freelance industry. Skilled in UI/UX JavaScript Development and WordPress Administration.• Developed and maintained responsive and user-friendly web applications using JavaScript ES6/ESNext, TypeScript, Vue/Vuex and other modern front-end technologies.• Collaborated with cross-functional teams, including UX/UI designers and backend developers, to bring designs to life and ensure seamless integration.• Implemented efficient and reusable front-end components• Conducted thorough testing and debugging to ensure high-quality, bug-free code and optimal website performance.• Optimized web applications for maximum speed and scalability• Stayed current with emerging web technologies and best practices, integrating new features and functionalities to enhance user experience.• Worked closely with UX/UI designers to implement responsive designs and ensure a consistent and visually appealing user interface.• Collaborated in the migration of legacy systems to modern frameworks, improving overall system performance and maintainability.Core Expertise:• JavaScript ES6/ESNext• TypeScript• Vue/Vuex• Webpack, Gulp• WordPressSystems and Environments:• GNU/Linux (Fedora, Ubuntu)• Git/Github• Docker• Neo(vim)• Figma• Asana• Notion

• Contributed to the development and enhancement of the Shopify platform, ensuring optimal functionality and user experience.• Successfully managed and optimized Facebook advertising campaigns.• Proficient in product research and listing on various platforms, including Shopify, eBay, Amazon, Etsy, and Zik Analytics, ensuring broad market reach and visibility.• Designed compelling banners, ads, logos, and other print media, enhancing brand aesthetics and customer engagement.• Efficiently managed order fulfillment processes, ensuring timely delivery and customer satisfaction.• Addressed customer inquiries and concerns promptly, maintaining a high level of customer satisfaction.• Maintained accurate product details and inventory updates, supporting seamless business operations.• Conducted comprehensive competitor analysis and trend identification, providing strategic insights for business growth.• Created engaging social media posts and executed successful advertising campaigns.• Crafted compelling product descriptions and marketing materials.• Managed emails and performed basic bookkeeping, supporting day-to-day administrative functions.• Generated regular reports, providing valuable insights for performance optimization.

• Provided exceptional customer service support during the peak season, handling a high volume of inquiries via phone, email, and chat.• Assisted customers in navigating the website, placing orders, and resolving product-related issues.• Effectively managed and resolved customer complaints and concerns, ensuring a positive customer experience and brand reputation.• Demonstrated strong product knowledge to provide accurate information and recommendations to customers.• Collaborated with cross-functional teams, including logistics and sales, to address customer inquiries and ensure timely order fulfillment.• Utilized CRM systems to document customer interactions, track issues, and provide follow-up as needed.• Participated in training sessions to stay informed about product updates, promotions, and customer service best practices.• Maintained a high level of professionalism and patience in handling challenging customer interactions.

• Provided comprehensive administrative support, managing calendars, scheduling appointments, and handling email correspondence.• Conducted thorough research and prepared detailed reports, aiding decision-making processes.• Managed data entry tasks, maintaining accurate and organized databases.• Handled customer inquiries and concerns promptly, maintaining a high level of customer satisfaction.• Assisted with order processing, tracking, and inventory management.• Played a crucial role in website management, updating content, and ensuring a user-friendly interface.• Supported social media management, creating and scheduling posts to enhance online presence.• Executed various administrative tasks, including document preparation, filing, and basic bookkeeping.• Utilized project management tools to streamline tasks and improve overall team efficiency.• Implemented task automation systems to increase productivity and reduce manual workload.• Prepared regular reports, providing valuable insights for performance optimization.Additional Skills::• Proficient in Microsoft Office Suite and Google Workspace.• Knowledgeable in using project management tools such as Asana and Trello.• Experienced in customer relationship management (CRM) systems.• Familiar with eCommerce platforms like Shopify and Amazon.• Skilled in social media platforms including Facebook, Twitter, and Instagram.• Basic graphic design skills using tools like Canva.• Excellent time management and organizational abilities.

• Led a dynamic team in the development and execution of effective merchandising and marketing strategies.• Oversaw product selection, pricing, and placement to optimize sales and align with overall business goals.• Analyzed sales data to report growth, expansion, and changes in markets, providing valuable insights for strategic decision-making.• Coordinated with vendors and negotiated favorable terms.• Conducted market research to stay informed about industry trends, customer preferences, and competitor strategies.• Created and organized promotions and advertising campaigns to enhance brand visibility and drive customer engagement.• Maintained inventory of products, ensuring optimal stock levels and minimizing stockouts.• Developed and implemented promotional campaigns, cascading campaign mechanics to employees and ensuring successful follow-through.• Collaborated with the visual merchandising team to create compelling in-store displays, enhancing the overall shopping experience.• Utilized data analytics to track key performance indicators, evaluate campaign effectiveness, and make data-driven decisions.• Conducted training sessions for the team on product knowledge, merchandising best practices, and customer service.• Maintained relationships with key stakeholders, including vendors, marketing agencies, and internal teams.

• Provided exceptional customer service in 3 medical accounts under United Health Care, offering expertise in navigating healthcare-related inquiries.• Delivered tailored solutions to fit individualized situations, prioritizing the customers' needs at each step of the process.• Conducted outbound lead generation, identifying opportunities for upselling and cross-selling while maintaining a customer-centric approach.• Assisted customers in navigating the company's medical products/services, addressing inquiries, and providing information on healthcare plans and coverage.• Maintained a high level of professionalism and empathy while handling a diverse range of healthcare-related customer inquiries and concerns.• Managed and documented customer interactions in the CRM system, ensuring accurate and thorough records.• Collaborated with cross-functional teams, including healthcare specialists and technical support, to address complex customer issues promptly.• Consistently met or exceeded established performance metrics, including response time, resolution time, and customer satisfaction scores.• Participated in ongoing training sessions to stay informed about healthcare plan updates, industry trends, and customer service best practices.• Proactively identified opportunities for process improvements, contributing to a more efficient and customer-friendly service environment.