Imeh Akpan Email & Phone Number

Lekki, Lagos State, Nigeria

E-hailing services

Lagos, Nigeria

• Effectively managed schedule, and route, including the maintenance and tracking of transport vehicles.• Oversaw the business operations and process for a smooth run and supervised the activities of assigned personnel. • Managed expenses and strategically negotiated with suppliers for car maintenance, repairs and spare parts purchases.• In charge of fuelling the fleet of cars when due; resolved disputes, analysed and improved the effectiveness of operations.• Coordinated the transportation operations for staff to their various locations and other organisation activities.• Prepared daily work and enforced transportation scheduling and policy changes.• Utilised GPS tracking system to manage, trace and locate drivers within their assigned locations to predetermined schedules, customer requests or immediate needs.

• Presented products favourably in a structured and professional way with clients, persuading them to make purchases.• Actively engaged enterprise accounts, C level executives and decision makers while strategising on sales processes.• Built winning plans, planned demos/visits to customers to present products and made presentations.• Served as a customer's Trusted Adviser and advised on roadmaps through the process of sales execution.• Built and enhanced relationships between partners and customers; facilitated knowledge transfer to customers.• Negotiated terms with customers to get the best possible deal and provided excellent delivery of sales revenue objectives.• Coordinated lead generation through excellent negotiation, closing the deal, and managing sales account. • Ensured that each customer had the most valuable relationship with the company and executed the company's vision of empowering enterprise customers.• Trained and mentored new staff in direct sales and marketing, which resulted in a 50% increase in the first week.

• Acted as Chief Customer Relations Officer in ensuring continuous customer service management and improvement, promptly attending to customer inquiries and complaints. • Improved and maintained sales volume by keeping current with supply and demand, changing trends and competitors. • Established sales objectives by forecasting and developing monthly sales quotas and projecting expected sales volume and profit for current and new products (increased sales by almost 60% in less than 4 months). • Oversaw the inventory of items and supplies and purchased them as required.• Developed an effective sales strategy to achieve organisational sales goals and revenues (The team was awarded the Outlet of the Year Award even though I had been there for only 5 months).• Coordinated the entire chain of product management; requisition, ordering, purchase, storage, returns, production and product inventory, taking into account customer needs which resulted in better customer relations and satisfaction. • Liaised with suppliers, distributors, vendors, and other service providers to the store. • Ensured orderliness, routine cleaning and good hygienic work environment and equipment conditions. • Supervised production of customer orders and requests and ensured standard recipes and measurements were followed.

• Functioned as a member of the research team tasked with carrying out scientific research and experiments to discover new disease control and eradication methods.• Prepared and submitted daily reports on activities and research on discoveries and outbreaks.• Operated and managed scientific equipment and processes supporting others' research or teaching.• Conveyed information to the laboratory teams about regulatory and method developments through external contacts.• Effectively prepared lecture notes and handouts weekly to assist personnel with necessary information.

Business Administration, Management And Operations

Bachelor'S Degree, Physiology, General, 2Nd Class

Activities and Societies: President Afenicx Club, Football