Imelda Halim Email & Phone Number

Jakarta, Indonesia

Jakarta, Indonesia

• Generate weekly and monthly sales reports for the Sales team and collaborate with them to create a monthly dashboard that provides an overview of sales performance by stock keeping unit (SKU).
• Analyze sales data to identify trends and insights related to sales performance and present findings to the Trade & Marketing Manager for decision making and strategy formulation.
• Manage the purchase of point of sale materials (POSM) such as gimmicks, merchandise, and visibility items, and ensure that they are ordered and received in a timely manner to support marketing activities.
• Support the Marketing Manager in scheduling meetings and preparing reports for the Director to ensure that all stakeholders are up-to-date on the company's sales and marketing activities.

Jakarta, Indonesia

• Conducted extensive data analysis on a monthly active user base of over 5000 players to identify key trends and user behaviors in the game
• Utilized advanced analytical tools to parse through gameplay logs, identifying instances of abusive behavior and isolating abusive users for further action
• Created detailed and comprehensive reports with supporting evidence, providing actionable insights and recommendations for addressing abusive behavior in the game
• Collaborated closely with cross-functional teams and other divisions, sharing key insights and working together to resolve issues and maintain a safe and engaging user experience.

Sukabumi, West Java, Indonesia

• Managed order processing for clients via email and phone, ensuring accuracy and timely delivery
• Communicated with clients to gather necessary information and address inquiries, enhancing customer satisfaction and retention
• Developed monthly sales reports, utilizing analytical skills to identify trends and optimize performance
• Maintained data accuracy in orders and invoices, ensuring compliance with company policies and procedures
• Stayed up-to-date with new products and features, proactively suggesting improvements to enhance the customer experience

Sukabumi, West Java, Indonesia

• Provided a welcoming and hospitable environment by greeting visitors and directing them accordingly
• Handled incoming calls and correspondence in a professional and timely manner
• Managed scheduling of appointments, meetings, and reservations as needed
• Demonstrated strong organizational skills and attention to detail in ensuring accuracy and completeness of all communication and scheduling
• Maintained a positive and professional image of the company through excellent communication and customer service skills.