Imelda Iriani Email & Phone Number

Yogyakarta, Indonesia

- Managing FnB and Medicine Category Marketplace.- Responding to any incoming chats on FnB and Medicine Category brands marketplace.- Providing the finest quality service to customers, including product questions, order concerns, customer reviews.- Actively handling hundreds of product order on FnB and Medicine brands.- Input all data into sheets such as customer concerns, empty stock, refunds.- Building positive communication with customers and other stakholders-… Show more - Managing FnB and Medicine Category Marketplace.- Responding to any incoming chats on FnB and Medicine Category brands marketplace.- Providing the finest quality service to customers, including product questions, order concerns, customer reviews.- Actively handling hundreds of product order on FnB and Medicine brands.- Input all data into sheets such as customer concerns, empty stock, refunds.- Building positive communication with customers and other stakholders- Analyzing complaints from customers regarding complaints about items received that are lacking or wrong items through customer unboxing videos Show less

Yogyakarta Area, Yogyakarta, Indonesia

- Contacting and offering products and promos to customers by phone, message and email- Re-contact customers who have purchased products by asking about the experience of using our products- Offers to upgrade to learning products one level above those previously used- Building positive communication with customer- Analyzing customers or students to determine what learning programs are suitable for subscription

Kuala Kencana, Timika-Papua

Media relation intern at the Corporate Communication Department.• Monitoring local media regarding publication on PT Freeport Indonesia • Producing summary of the publication for internal reporting • Assisting team in making news cover on any activities in the company and community surrounding community

Bachelor'S Degree, Adversiting And Marketing Communication

Education record