Imen Samet Email & Phone Number

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

Ottawa, Canada Area

• Directly contacting residents to resolve issues and to arrange for the collection of outstanding arrears (by emails, phone calls and follow up phone calls until full payment is received). • Interface and regularly communicate with the operations and Legal teams to coordinate our overall collections strategy• Conduct individual account research and analysis to ensure that resident ledgers are accurate.• Produce high quality aging receivables reports to assist in driving key business and operational strategies and decisions• Communicate and explain to various stakeholders in the organization the current and potential future issues with specific accounts and developing strategies for their collection

Tunis Governorate, Tunisia

• Identify the training needs and coaching the team in job duties and procedures.• Review and approve the work of employees in the different unit duties: opening a contributor account, proceed the necessary accounting regularization in case of error….• Coordinate the activities of the unit with the different office units to ensure an effective priorities management.• Resolve work-related problems by providing requests information.• Participate as a member of the regional commission of debt recovery to review and compile specific recovery solutions in order to decrease the annual overdue of the office

Tunis Governorate, Tunisia

• Approved or rejected credit applications, and submitted to credit central department to unblock the funds. • Followed up the overdue clients and proposed a repayment plans or schedules requests in accordance with authorized limits• Responded to client’s enquiries about the different credit requirements and conditions. • Processed to daily tracking receipts of loans reimbursement and operated the appropriate accounting adjustments.

Tunis Governorate, Tunisia

• Followed the daily financial transactions for contributor’s deductions payments and proceeded with the appropriate accounting adjustments in case of errors.• Ensured the impact of social security audits reports on accounts.• Monitored the dishonoured cheque and processing to recoveries procedures. • Identified the account problems and communicated to the unit head.

Tunis Governorate, Tunisia

• Verified daily tracking spending of the treasury. • Responsible to prepare the payment of bills suppliers • Attentive to budgetary management between the annual budget resources and the monthly office spending.• Planned and proposed the annual estimated budget of the office for the central department and seek required approvals.

Bachelor'S Degree, Accounting And Finance

Diploma, Accounting And Business/Management