Harry Martin Email & Phone Number

As the Customer Service Guru, I was responsible for Exceptional Customer Service to all customers within the Direct Energy network. Period.

Phoenix 6 Location

Onsite Manager for Integrity Staffing. Manage the internal staff at Amazon. Safety Manager on site after recruiting for the site as well

Phoenix, Arizona Area

Customer Service Guru for the American Express Brand

Century City, Ca

Ran and operated a direct hire staffing firm with the owner Jason W.

Receptionist/Office Assistant  Answered busy multi-line telephone system. Maintained office supplies. Assisted catering manager. Backed up office service manager on a daily basis as well in absences and vacation. Processed mail and vendor requests. Customer service. Performed data entry. Processed records, retrieval and maintenance. Processed litigation filing and indexing. Responsible for set up for all three conference rooms and tear down for meetings and events.  Kept kitchen cleaned and supplies stocked.

•Created and hired staff for temporary division. •Trained Recruiters, Receptionist and Sales staff for new division. •Cultivated and marketed new clients. •Increased temporary dept. sales revenue to 500,000 in first 11 months. •Increased house account sales revenue to 300,000 in 11 months. •Heavy telephone recruiting and marketing of new clients. •Created marketing and presentation materials. •Data entry of client and applicant database. •EDD, Payroll supervision, customer service and problem resolution. •Administrative and office managerial duties. •Interviewed, screened and test perspective full time and temporary applicants. •Maintained long-standing client relationships.

•Staffed and trained office administration staff and placement counselors for new West Los Angeles office. •Hired discretion of full time placement counselors for West Los Angeles office. •Marketed to perspective clients. •Created marketing and presentation materials. •Data entry of client and applicant database. •Interviewed, screened and test perspective full time and temporary applicants. •Heavy daily phone interaction with clients and applicants. •Scheduled and set up testing for applicants •Maintained long-standing client relationships.

•Assisted branch manager. •Office manager functions including; clerical, accounts payable and petty cash, (tracking and dispersing) and insurance/disability claims. •Tested, interviewed and placement of temporary applicants. •Data entry of all new clients and applicants into company database. •Cultivated and marketed new clients. •Created marketing and presentation materials. •Heavy daily phone interaction with clients and applicants. •Scheduled and set up testing for ap