Imi Anthony Email & Phone Number

Royal Tunbridge Wells, Gb

London

Organising events including private dining, corporate events, for family gatherings, VIP and high profile guests including in the running of weddings of up to 140 guests, in “ Stilettos Best Wedding’ award-winning venue. Build trust as personal point of contact for guests, understand their vision, support to explore and define their brief, liaison and coordination of internal and external suppliers, locally and nationally Maintain excellent records, using standard software packages to accurately cost, organize, monitor and communicate details of each unique event to relevant parts of the business such as menu choices, allergens, seating plans, resources required, travel arrangements Supporting marketing of the brand, including seasonal campaigns, tracking trends to plan and action activity to drive business, maximizing breadth of appeal to customer base and using this to expand the trade-name to interest and satisfy all audiences. Creating content for the Group website including marketing pop-ups, promotional events to drive further businessPreparing beautiful event spaces, establishing relationships with clients to understand the vision and requirements, effective and personal communications (written and oral) to tailor events to suit all clientele. Manage and action constructive communication with clients including complaints Overseeing and delivering an exceptional event on the day to delight and surprise our client and their guests. Ensure all aspects run accordingly, anticipate and reduce potential issues using conflict resolution to make sure the event runs as smoothly as possible. Overseeing event clean up and post event feedback sessions Creating and implementing induction and training plans for new staff across a range of functions.