💼 Managed high-visibility logistical projects for clients, including a Fortune 500 HVAC manufacturer. Managed end to end life cycle for logistics and coordinating with multiple external stakeholders including SpaceX Technologies, NASA, and Boeing. Ensured complex shipments met high security and regulatory requirements. Led cross-functional teams of brokers, carriers, warehouse & supply chain managers to ensure timely, cost-effective projectcompletion. • Exceeded 100% quota attainment for Gross Profit and Revenue during FY2021(GP $1.3M,REV $9.5M), FY2022 (GP $1.4M, REV $10.2M), and Q1-2023. (GP $410K, REV $3.4M)• Designated to handle high-stakes conversations with clients, especially when delivering difficult news. Built a reputation for handling sensitive communications with transparency and empathy, often managing critical situations for clients outside of direct portfolio.• Recognized for persuasive communication skills and often stepped into an “unofficial closer” role, delivering impactful messages that re-established trust and resolved complex issues. Delivered a strong ability to connect with clients and provide tailored solutions that drove customer retention and strengthened the company’s bottom line.

💼 Led logistics and freight projects, managing the complete lifecycle from vendor selection to delivery. Fostered strong client relationships, ensured compliance with industry standards, and improved operational efficiency across multiple high-stakes shipments.• Achieved 56% average growth through client acquisition and process optimization.• Managed diverse logistical projects for Waste Management and Rigid Global including time-sensitive, oversized freight, ensuring vendors were apprised, and that all project milestones were achieved on schedule.• Implemented project management tools such as MS project, Asana, Smartsheet, and Jira to track timelines, mitigate risks, and manage client expectations.• Oversaw collaboration and communication between clients and consignees by understanding pickup/delivery assignments, special requests, DOT laws, and Supply Chain status.

💼 Served as the primary liaison between SMB clients and IT partners. Managed project scopes, budgets, and timelines for key IT solutions, including Microsoft licensing and hardware deployments.• Project Success: Led the renewal of a Microsoft licensing deal for a publicly traded insurance company, driving $1M in revenue and delivering exceptional client outcomes. Recognized for top pipeline growth. Accumulating $1.6M pipeline from whitespace accounts.• Client Relationship Management: Grew a $1.6M pipeline by managing client relationships and ensuring projects were completed on time and within budget.• Strategic Execution: Collaborated with cross-functional teams to define project requirements and successfully deliver IT solutions tailored to client needs.

-Managed all aspects of fitness facility responsible for profit and loss creation and analysis, strategic direction, and marketing campaigns to build business.-Grew business volume 250% during position tenure.-Directed and aligned manpower resources to meet goals and objectives.-Served as project manager for facility remodel.-Worked with local and national charities to coordinate fundraising and brand awareness opportunities.