As the CEO of Jackson Digital Agency, I oversee a dynamic team dedicated to revolutionizing the digital landscape for our clients. My role encompasses strategic leadership, innovation, and the relentless pursuit of excellence in all aspects of our operations.🚀 Key Responsibilities Include:Strategic Vision: Setting the course for our agency's growth and success through innovative strategies and forward-thinking initiatives.Team Empowerment: Cultivating a culture of collaboration, creativity, and continuous learning to unlock the full potential of our talented team.Client Engagement: Nurturing relationships with our valued clients, understanding their unique needs, and delivering tailored solutions that exceed expectations.Industry Thought Leadership: Staying at the forefront of industry trends, emerging technologies, and best practices to ensure we deliver cutting-edge solutions to our clients.Business Development: Driving sustainable growth and expansion opportunities by identifying new markets, forging partnerships, and exploring avenues for strategic development.

- Analyzed, designed, documented, and implemented internal reporting systems andprocedures for the organization or business entity, within specified parameters.- Directed and managed the day-to-day activities of the organization's operations,typically through the team operations managers.- Collaborated with cross-functional teams to ensure efficient and effective delivery ofhosting solutions.- Developed and implemented operational strategies to meet the specific needs ofentrepreneurs, agencies and creative professionals.• Enhanced user adoption of company tools (Salesforce, LinkedIn, Confluence, Smartsheet,JIVE)• Ensured high levels of customer satisfaction through effective management of hostingoperations - Provided leadership and guidance to teams to achieveoperational excellence.

• Developed strategic relationships with Fortune 1000 corporations and managing partners of Los Angeles multimedia agencies• Recruited, trained, and managed Inside Sales team that led to largest quarter to quarter revenue increase in company's history• Designed sales strategy and implemented sales process that led to year over year portfolio growth• Implemented data governance for sales data to create accurate Salesforce reports and dashboards to clearly define and optimize KPI’s for desired revenue goals • Championed end-to-end culture change by designing first-ever business strategies, strengthening senior leadership, rebuilding sagging morale, and instituting product value focus• Lead, trained and supported over 120 team members responsible for Customer Acquisition & current customer base sales• Collaborated with company executives to create a sales planning and tracking process which is currently the company standard• Generated new business through networking efforts and execution of creative marketing plans implemented within strict advertising budgetary guidelines• Performed monthly sales forecasting and competitive analyses to determine product performance levels and the need for new product developments and modifications on a quarterly basis• Restructured Salesforce CRM processes to drive activity, manage global sales pipeline, and forecasts• Increased user adoption and understanding of company tools (Salesforce, LinkedIn, Jira, Confluence, JIVE)

Planned, oversaw advertising/promotion activities including print, website, social media, electronic media, and direct mail• Direct liaison for 65 Home Depot stores in the Greater Chicago Area for the At-Home Services custom closets and shower/tub enclosure install campaign• Developed and managed sales/marketing operating budgets • Implemented strategic marketing plans and sales plans and forecasts to achieve corporate objectives for products and services• Cultivated product positioning, packaging, and pricing strategy to produce the highest possible long-term market share• Ensured effective control of marketing results, and takes corrective action to guarantee that achievement of marketing objectives falls within designated budgets• Maintained a consistent corporate image throughout all product lines, promotional materials, and events• Reviewed and analyzed sales performances against programs, quotes and plans to determine effectiveness

• Managed staff and resources (hiring, coaching, performance management, mentoring, training, scheduling, etc.)• Recruited 40+ top selling sales reps and achieved highest sales record 6 months consecutively• Conducted daily meeting with sales reps and provided coaching, counseling, advice, support, motivation or information they need in order to help them meet their sales objectives• Achieved recruiting record of 107 recruits for underperforming Orlando market in 3 days

• Managed 36 employees including scheduling, evaluations, and daily tasks• Created profit/loss report and implemented department improvement program• Managed highest revenue paint department i in New York City Region• Supervised top performing overnight freight crew in volume production • Advised employees on safety issues, productivity, and damage claims • Ensured that the employees are working efficiently• Partnered with logistics, human resources, guest experience, sales floor management, and assets protection