Jess Lambert Email & Phone Number

London, GB

London Area, United Kingdom

London, England, United Kingdom

Built out Customer Success processesCreated and populated reports on a weekly and monthly basisSet up a ticketing system for B2B and B2C purposes (Intercom)Implemented processes in collaboration with other departmentsOversaw and managed projectsDealt with external companies and nurtured relationships across key internal/external stakeholdersTranslated and.

London, United Kingdom

Met prospective students, parents, shareholders and third party visitorsMaintained the reception areaAnswered and redirected callsOrdered stationery (lanyards, cardholders, blank cards)Printed and distributed student cardsAssisted with the onboarding of new students using QuercusPrinted and binded student handbooksHandled student diplomasDigitized and.

London, United Kingdom

Assisted with payroll, ensured contractors were paid in a timely mannerMaintained office stockManaged expensesAssisted directors and the executive teamAssisted in recruitmentManaged and updated databases of clients Booked travel itineraries and accommodationLiaised with suppliersOrganized eventsHelped set up an HR system in early stages (CharlieHR)

London, United Kingdom

Organized, prioritized and responded to support queries through email and phoneInteracted with members in person and onlineEducated and helped members set up their website.Fostered potential leads using CRM (InfusionSoft)Coordinated with the Customer Experience team to use and monitor emailing campaignsUpdated the database with appropriate.

London

Processed ticket sales and collection using DataboxWelcomed customers and answered questions in a helpful mannerPrepared tickets for delivery by postPicked up post as and when applicableRedirected enquiries or complaints using the switchboard or e-mailIssued invoices and processed payments for art salesBasic receptionist duties

London, United Kingdom

Presented a welcoming, helpful and efficient service to the customersServed drinks, handled cash and electronic paymentsMaintained all areas of the barSet up and maintained appropriate stock levels, dealt with line-countEnsured that alcohol was consumed in designated areas only Staffed the cloakroomSold promotional merchandise

London

Assisted with coordinator duties Created showreel, e-invitation for Moya's concert at the Roundhouse in 2014, prepared newsletters for mailoutAdministered and updated the website & social mediaInput and categorized artist informationUpdated client databaseFiled PRS performance submissions & publishing registrationsFirst point of contact for clients and.

Bachelor Of Arts (Ba), Music (Performance)

Activities and Societies: Choir Singers Ensemble

High School