Director Of Data Licensing /Customer Support/ Executive Assistant
Anaheim, California
Compiled, analyzed, approved and managed corporate invoices and expense reports. Developed procedures, managed accounts, contract negotiation and administration for hundreds of corporations and businesses licensed to use the company's listing data content. Provided phone support, composed, transcribed and edited correspondence, scheduled meetings/appointments, managed calendars, made travel arrangements, created presentations, and scheduled phone conferences. Responsible for creating and publishing marketing materials in hard copy as well as for online usage. Taught a variety of classes and trained several hundred agents, brokers, appraisers and administrative staff. Selected to train staff on procedures, regulations and compliance following a merger. Collaborated with legal staff in development of agreements and ensured regulatory requirements regarding privacy, data content compliance and overall usage. Managed billing, receivables, accounts payable and delinquent accounts for hundreds of corporate vendors.