Exporter of Frozen Halal Food products

- Sales Growth o Grew Sales of Star One Distribution company from an average of $135000 p/m to $716,000 p/m. Increase of 81% in a span of 8 months.- Sales Team.o Evaluated, Hired & Trained several new sales representatives and managers, who consistently delivered impressive sales results.- Restructure.o Introduced new design to improve account response and order turnaround, enhancing customer experience, win loyalty and repeat businesses consistently.CRM - Market Analysis, Sales, Merchandizing and BDM.• Headed a Team of Sales and Merchandizing managers.• Strategized Launching, Marketing, Brand positioning and distributing several food brands in the Angolan Markets.• Handled exclusive distributorship of several world famous food brands in Angola such as SADIA, DELICIA, OSCAR and SAHIL. • Introduced a huge product range of frozen foods across all Retail chains of Angola such as Shoprite, Kero, Nosso Super, Martal, Casa Dos Frescos, Mega, Alimeta Angola etc.• Plan, design and recommend business processes to improve market penetration and support business activities to increase company’s turnover in the frozen food products industry.• Managed wide spectrum of tasks including ROI, Procurement, Brand development, Sales, Merchandizing, Human Resources, & post sales analysis.• Responsible for expanding the company's product reach and profit revenues, developing the company’s Regional and National sales territory. • Headed the HR Functions of the company, interviewed 250+ candidates from entry level to managerial level positions for various departments SCM - Logistics, Distribution & Inventory• Headed a team of Logistics and Distribution Managers.• Supervising Port operations, Store operations, Inventory control, Loss prevention, Distribution & Logistics.• Monitoring complete commercial documentation for export-import trade in compliance with statutory regulations and tracking various drawbacks.

• Service calls for Barclays Bank PLC in Central Telephony Dept.• Job profile mainly included achieving daily targets of Sales, Mortgage, General Insurance & Online banking activations.• Helping Customer with their regular queries like account balances, canceling or setting up new DDR or STO. • Generate sales leads by Upgrading accounts, opening a new savings account with higher returns, offering Home or Contents Insurance.• Help customers with lending needs like an overdraft or loan.

Resourcing : • Worked as a Recruitment and Training Head.• Profile mainly includes handling Team of recruiters who search resumes through various job portals like Naukri, Monster, Jobs Ahead for voice & back office profiles.• Building rapport through successfully placed candidates for further references and further building network.Interviewing : • Attended Calibrations with the HR executives at 3G, Wipro and WNS Global services to name few.• To understand their hiring needs, matching candidates profile with job descriptions, screening of prospective Team members / Team Leaders over the phone and personally.• Scheduling interviews, grooming candidates accordingly & co-ordinating with the HR.Training : • Trained new joinees for International Call Centers, Personality Development, Body Language and Interview Techniques.• Specialized in a unique 24 hours call center training module created by myself for the company.