Luis Domínguez Email & Phone Number

Jalisco, Mexico

Sr. Agile Transformational CoachAs a Senior Agile Transformational Coach, I was crucial in Enable the Firm in adopting new Agile ways of working to accelerate value delivery. Where I effectively created the Agile Procedures, and Guidelines for the TCC division (Transformation, Communication, and Culture) based in the Governance Agile Standards for Metrics, Teams and Planning. In these Projects, I played a co-leading and deployment the creation of Procedures, and Guidelines to support the Firm´s Agility Standards for the Transformation Strategy in an important Financial company.

Guadalajara, Jalisco, México

As a Sr. Coach, I co-led the strategy for the Agile methodology implementation and culture transformation at IBM CIO Division in Mexico. Furthermore, I proudly served as the IBM University Ambassador, effectively promoting and advocating for innovative work methodologies – Agile and Design Thinking.• I co-led the development of a global strategy and led a mindset shift across ten pivotal teams. • I have expertly enhanced multiple training materials about Agile methodologies and initiatives. I trained over 500 resources and 20 iteration managers during the first year. • I organized six Design Thinking workshops yearly in various divisions such as CIO, MSL, Power, and Systems. I was the Innovation Catalyst. These workshops resulted in creating at least two innovations per session.• For several years, I have been a speaker and ambassador at over 20 universities, discussing Agile and DT topics. Some universities include ITESO, ANAHUAC, ITESM, MTY DIGITAL HUB, P-TEC, UDG, and ORT Argentina.

Guadalajara Area, Mexico

I was a Sr. IT Solution Delivery in several CIO internal IBM divisions: Real State, IT Treasury, and Accounting; my primary responsibility entailed ensuring the smooth functioning of all relevant resources. I achieved this by aligning these resources, constantly monitoring and improving their performance, facilitating the adoption of necessary tools and methodologies, and building high-performing teams. My role was essential in enabling the company to realize its objectives and key results and driving success towards its strategic goals.--I empowered and guided four teams of over 40 individuals to achieve personal and professional growth by prioritizing Education, Experience, and Exposure with employee satisfaction rate of over 93% for eight consecutive years.--During eight years of successful PwC and ASCA quality audits, I fostered a "zero deviation" policy in all projects.--In 6 months, I built a 20-member crew for a global banking access security team.--I oversaw the migration of RTC to Jira for IBM WW-Treasury and helped foster the adoption of Agile practices.--My dedication to Agile practices and quarterly OKRs led to a compliance satisfaction rate of over 95%.--I conceptualized LERT, an expense recovery Solution; it cut process time and cost by 91%, improving UX.

Worldwide

As part of this partial job role, I reviewed the experience packages of potential coaches applying for the IBM Enterprise Design Thinking Coach credential. Based on my evaluation, I issued a recommendation for their badge grant.

As a Senior Iteration Manager and Senior Business Analyst, I play a pivotal role in driving agile excellence and fostering data-driven decision-making within our organization. I lead cross-functional teams through the Agile/Scrum framework, ensuring a culture of continuous improvement and collaboration. My responsibilities include facilitating sprint planning, daily stand-ups, and retrospectives while aligning teams with project goals and deadlines. I remove impediments to empower teams for efficient, high-quality product delivery. Simultaneously, I translate business objectives into tangible solutions, collaborating closely with stakeholders to gather and analyze requirements. I provide strategic insights and recommendations that bridge the gap between business needs and technical solutions, optimizing our operations and enhancing our competitive edge. My role also includes crafting comprehensive documentation, managing project scopes, and ensuring project alignment with organizational objectives. Joining our team means being the driving force behind productivity, informed decision-making, and customer-focused solutions.

El Salto Jalisco

Leading a project team in delivering a solution to the client using the appropriate business measurements and terms and conditions for the project according to the project charter, project agreement or contract.

As a project manager, I led the application life cycle. With my extensive mainframe experience, I effectively guided development teams and coordinated the integration of solutions, resulting in seamless and efficient systems. I also played a crucial role in transforming and sunsetting applications and optimizing the overall application landscape. Ensuring compliance was a top priority, as I proactively prepared applications for ASCA, CMMi, and SoX-PwC reviews.--Over 13 years, I participated in six internal IT dev and support projects for supply chain and Financial Mega Centers. Additionally, I helped with two divestitures (Lenovo and Toshiba).--I ensured compliance with the labor budget in Mexico, which averaged 1.5 million USD per year.--I ensured adherence to processes and the zero deviations policy, achieving compliance rates of over 95%.--I successfully led the sunset for the applications related to the divested segments while adhering to strict timelines and budgetary constraints. I executed one of the first Analytics migrations with limited resources.

Ciudad De México, México

Led, Developed, maintained, and supported internal IBM IT applications in various areas, such as HR, Finance, Benefits, accounts receivable, and payroll, using IBM products DB2, ISPF, PL1, and CICS.--I specialized in maintaining and supporting the five applications related to these areas and became an expert and leader in Mainframe and Db2 technologies. --Within the first two years, I earned two certifications in IBM technology. In 2000, I was involved in the ideation process for implementing the Personal Business Commitment Evaluation Process, which was later implemented worldwide within the company. I took part in support activities, on-call rotation, and critical situations. --Leader for Level 3 IT support (C/PL1/DB2/JCL), I worked with IBM Worldwide people remotely, providing mentoring for Mainframe architectures and databases.

Mexico City Metropolitan Area

I was a Mainframe Developer specializing in IBM technologies, playing a pivotal role in designing, coding, and maintaining high-performance mainframe systems. I collaborate closely with the application and system development team, using IBM technologies and tools to ensure the efficiency and reliability of mainframe operations. My expertise included mainframe systems, programming languages like COBOL and PL1, and z/OS, IMS, CICS, and DB2 tools. I was committed to continuous improvement and innovation within the mainframe environment, ensuring seamless performance, scalability, and the highest quality standards.

Computer Systems Engineer

Licenciatura En Ciencias De La Informática

Licenciatura

Education record

Education record