Mahmood Bashir Email & Phone Number

Islamabad, Islāmābād, Pakistan

Strategic Business Development: Through targeted outbound strategies, I have consistently expanded Zones LLC’s client base, driving significant business growth. My ability to identify client challenges and align customized IT solutions has been key to consistently meeting and exceeding sales targets.Client Relationship Management: Leveraging Microsoft Dynamics 365 CRM, I have implemented effective relationship management strategies, enhancing client retention and satisfaction. By conducting regular client assessments and maintaining proactive communication, I deliver tailored IT solutions that address their evolving needs.Cross-Functional Collaboration: I work closely with sales, technical, and support teams to ensure a cohesive, client-centric approach. My role in facilitating seamless internal collaboration has been essential in delivering comprehensive, end-to-end IT solutions, enhancing overall client experience and satisfaction.Technical Expertise: With an in-depth knowledge of Zones LLC’s product and service portfolio, I communicate complex IT solutions in a clear and compelling manner. My proficiency in both hardware and software offerings allows me to provide clients with cutting-edge, relevant IT solutions that directly address their business requirements.

California, United States

iCrowdNewswire Ltd. company is a leading global provider of news distribution and earned media software and marketing services.Developed and expanded business accounts across marketing, corporate communications, public relations, and investor relations sectors.Collaborated with local and international vendors to implement online press releases and digital marketing campaigns for press release distribution.Organized networking events to foster client relationships and acquire new business prospects.Drove lead generation efforts and contributed to growing and maintaining existing client relationships.Facilitated client meetings, appointments, and onboarding processes.Managed day-to-day communication with clients, ensuring seamless coordination and support.Conducted research to identify potential prospects and followed up on leads.Prepared and delivered tailored presentations on products and services to meet client needs.Assisted in determining pricing strategies for quotes, promotions, and negotiations.Managed client proposals, ensuring alignment with client expectations and objectives.Built and nurtured long-term client relationships through consistent communication and value delivery.Educated clients on new product offerings and service enhancements.Provided weekly performance reports and prepared comprehensive monthly reports when required.Maintained and managed client records and engagement using CRM tools to streamline operations and track progress.

Kyiv City, Ukraine

Lead the development and execution of comprehensive SEO strategies to drive organic growth and enhance online visibility.Oversee and manage a team of SEO specialists, ensuring the alignment of efforts with business objectives.Conduct in-depth keyword research to inform and guide content development teams for maximum impact.Identify and resolve technical SEO issues, providing expert recommendations for optimization.Enhance website performance through strategic optimization of content, landing pages, and both on-page and off-page SEO tactics.Direct and manage off-page SEO initiatives, including link-building and other relevant projects.Analyze and report on key SEO metrics such as traffic, rankings, and conversions to measure success and inform future strategies.Collaborate with social media and PPC teams to ensure campaign optimization and synergy across channels.Stay informed on the latest SEO trends and integrated marketing techniques, ensuring the application of cutting-edge practices.

Pakistan

Configuration of new sites using BSC6000 and BSC6900, CME Tool for BSC6900.Expansion, up gradation, KPIs Monitoring & All BSC related activities. All types of BSS domain alarms configuration.GPRS Configuration.End to end responsible for all regional telecom activities (BSS, Transmission, RNP) from RFI to on air target.Providing technical support and expert suggestions to all regional Teams.Maintenance of BSC 6000(V9R8), BSC6900(V9R11) BTS 3900A and M2000Dealing with M2000(CME), PRS server and KPI issuesConfiguration and Commissioning of BSC 6900 (GO/UO) and BSC6000Handling issues related with Back office and front office.Integration, commissioning and configuration of new sitesHandling expansion activities of BSC (GOMU configuration and interface or BSC expansionaccording to requirement of customer depends upon BSC dimension)Alarm management and alarm handling of all severity levelBSC, M2000 Monthly Health check.Issues handling of BSC (ABIS, A interface, Ater,Call issues,PCU,Gb), BTS (VSWR,Abnormality in call services), M2000 (stats issues and abnormality).BSC BTS software up gradation.TRX relocation, expansion and cascading of sites.Commissioning, Configuration and expansion activities.Media Testing for BSC and BTS sites.Performance measurement of interfaces and BSC usage.Performance measurement of interfaces and Log analysis.Can perform Alarm patching and its troubleshooting. Configuration of BTS 312, BTS3012, BTS3012AE, BTS3006C, BTS3900 and BSC.Troubleshooting and O&M for the Huawei above mentioned BTS versions, BSC32 and BSC6000Supervised and performed the site installation, integration and commissioning of Huawei (BTS and BSCs).Integrating BTS Cell sites on BSC and making required parameter changes on the BSC.

Islamabad Pakistan

Oversaw team management, including shift scheduling to ensure optimal coverage and performance.Led the resolution of network-related issues, ensuring the achievement of key performance indicators (KPIs).Ensured timely escalation, effective follow-up, and clear communication with regional teams for seamless operations.Prepared and delivered daily, weekly, monthly, hourly, and on-demand reports to regional teams and customers, maintaining transparency and accountability.Provided detailed reports as requested by Back Office (BO), Radio Access Network (RAN), and Base Station Subsystem (BSS) teams to support ongoing operations and troubleshooting efforts.

Islamabad Pakistan

Fault management & Network Surveillance.Ensure minimum Outage time in the network and at the same time maximize the grade of Services.Network monitoring, analysis, and auditing using the OMC-R and its various tools including Top-level User Interface, Alarm Monitor, Alarm History, Configuration management, Fault and testmanagement, and software management.Monitor the logging of Customer Problem Descriptions and resolve or escalate to the relevantsupport area.Ensure all interfacing departments and management are notified of faults, their effects and theestimated rectification time.Diagnose various network faults and assign them to appropriate groups for rectification.Interact closely with other fault coordinators/analysts and internal/external work centers to resolve all network-related incidents.Initiating in time TT (Trouble Ticket) to Managed Services for any fault occurrence and takingfollow-up for its quick and within SLA rectification using Net watcher Fault management tool and INSPUR TT Platform.Tasks involved the activities like Massive Logical Update (MLU), network optimization from OMC-Rand to perform the CIC test of BSC, BTS site expansions from OMC-R.Complete Integration of BTS sites in OMCR.Expansion in BTS sites by adding TREs and defining new Sectors.Radio DB Parameters Changes for Optimization in OMCRConfiguration of Twin TREs during ExpansionAbi’s Shifting and shuffling.