Immanuel Banza is a highly respected Senior Sales Manager with over twenty years’ experience managing sales, customer service and training teams across 11 countries in the SADC region.His management style not only emphasizes acquisition of the necessary knowledge for the job but includes research and fact based problem solving, mentoring and challenging teams to draw on capabilities that allow them to step out of their comfort zones and stretch their performance. His strengths are rooted in being very strong and principled in accountability, responsibility, learning, teaching, problem solving and relating to people.Immanuel’s experience in managing teams includes:• Seven years in customer support and training.• Over ten years in sales acquisition.• More than twelve years key accounts management• More than ten years operations management of six countries in the SADC.Because of his training and experience Immanuel is passionate about focusing on developing sales and customer service teams through a consultancy approach, coaching and training activities to develop their competence.