Imrankhan P. Email & Phone Number

Oshawa, On, Ca

Munich, Bavaria, De

• Lead and manage complex IT infrastructure (Hybrid) and development projects, ensuring on-time and budget delivery.• Managing every aspect of the product development lifecycle SDLC, from the analysis stage to release management.• Develop comprehensive project plans and schedules.• Allocate and oversee project resources effectively.• Monitor project progress, risk remediations, T2R, and report on status to stakeholders.• Prepare and manage change requests when necessary.• Collaborate with Solution Architects and stakeholders to define project scope and requirements.• Lead proposal development for infrastructure projects.• Foster positive relationships with internal and external stakeholders.• Ensure the alignment of projects with organizational goals and objectives.• Maintain a high level of quality and compliance throughout project execution.• Develop and lead complex infrastructure upgrades and migration strategies through industry best practices. • Tools & Methodologies: Azure DevOps Board, Repos, CI/CD Pipelines, MS Project, SharePoint, PP, MS Teams, AGILE/SCRUM

Toronto, On, Ca

• Led a dynamic L3 IT Infrastructure Engineering Operations team of 20, fostering innovation and advising upper management and cross-functional teams.• Contributing to an annual budget of ~$200M and Metrolinx's complex IT Infrastructure roadmap, encompassing Hybrid Cloud Infrastructure and 160+ branch office networks. Leading discussions on industry trends, architecture, cloud governance, and emerging technology feasibility studies and cost analyses. Managing schedules, costs, scopes, and lean-agile engineering in diverse environments.• Facilitating resources to realize the I&IT strategic vision, including robust Cybersecurity (IAM, PAM, SSO, PCI-DSS, vulnerability mitigation), hybrid hyper-converged infrastructure via Azure, Datacenter modernization, and $35 million Disaster Recovery projects. Leading Infrastructure as Code (IaC), Automation, Azure, DevOps, and Cybersecurity initiatives, achieving $2 million in recurring savings through IaC Automation.• Proactively managing Infrastructure and Data Centre health, performance, availability, capacity, and provisioning amidst conflicting priorities. Ensuring customer satisfaction, operational efficiency, data center security, and up-to-date Infrastructure LCM activities.• Acting as a liaison between Business Function Teams and IT, leading high-priority operational and security issues with thorough RCAs to meet defined OLA/SLA.• Conducting performance reviews, mentoring, and fostering professional development.• Managing vendors, participating in procurement, RFx processes, and actively engaging in contract negotiation and renewals.

Toronto, On, Ca

• Spearheaded critical I&IT strategic initiatives, including cybersecurity programs.• Managed the deployment of various technologies, including Azure Landing Zone, O365, SharePoint Online, MS Teams, IAM, PAM, SSO, System Monitoring, PA, Enterprise Wi-Fi, IaC/RPA Automation, Converged Infrastructure builds, and more.• Oversaw contract and vendor resources on projects and advised senior management.• Provided technical leadership on compute and storage infrastructure, including critical incident resolution.

Toronto, On, Ca

• Managed and improved advanced I&T Operational Infrastructure.• Supervised contractors and third-party service providers to ensure agreement compliance in project delivery.

Oshawa, Ontario, Ca

Nonprofits rely on volunteers due to budget constraints. For over a decade, I've volunteered with various nonprofits, witnessing administrative challenges, especially in areas like School Management, Events, Prayer Times & Outreach. This led to the creation of Ad-Din.Through Ad-Din, I've gained new skills, practiced leadership, and seen the impact of my work. Many organizations now turn to Ad-Din for administrative relief, allowing me to contribute to my community.Leading Ad-Din as a founder has been a rewarding experience. With a talented team, support from family, advisors, and clients, we've achieved success, thanks to Development Partners' support and a well-structured approach.

North York, Ontario, Ca

• Successfully led Intra-forest migration, consolidating Windows Server 2000 SP4 domains into a single Windows Server 2008 R2 domain. Streamlined user and group administration and simplified group policy management.• Executed Inter-forest migration, upgrading Windows Server 2008 to Server 2008 R2 and merging two Active Directory forest organizations.• Managed VMware vSphere and NetApp FAS 2020 SAN systems.• Implemented Kaspersky Enterprise Security, automated printer and network share deployment via GPO preferences, and restructured Active Directory for improved administration.• Optimized DHCP, DNS, and firewall rules on Sonicwall NSA 2400 firewall. Proficient with HP ProCurve POE managed switches, VLANs, and Nortel BCM VOIP phone systems.• Provided 3rd level support for hosted MS Exchange Server 2010 and BES.• Documented and trained IT staff for effective knowledge transfer.

Etobicoke, Ontario, Ca

• Led a team of 21 IT and IS professionals, overseeing 50+ vendor services and a multi-million IT/IS budget.• Managed the IT Infrastructure and Information System team to create a 24x7 highly available technology vision for continuous delivery of a construction industry publication. Ensured consistent, high-quality, reliable, and secure IT & IS functions. Automated problem-solving and lifecycle management.• Identified, assessed, mitigated, and communicated operational risks (e.g., IT infrastructure, IS availability, capacity, performance, and health). Led P1 incidents.• Provided technological direction, decisions, and SME-level IT engineering support to senior management. Led major IT/IS initiatives, including content network and e-commerce site revamps.• Managed IT and IS staff, assigning duties, responsibilities, and expectations.• Motivated, mentored, and supervised staff's performance and professional development.• Planned, monitored, and adjusted KPIs reporting to senior management, ensuring clear communication of directives, rules, and procedures to all operational staff.

• Oversee and maintain the entire System infrastructure, including EDI (Electronic Data Interchange) integration with 100+ customers like Loblaw's. Design, document, deploy, and manage enterprise IT infrastructure.• Manage daily operations for complex IT infrastructure. Lead intricate hardware and software migrations and upgrades for enterprise-grade solutions. Participate in identifying, selecting, deploying, and implementing necessary infrastructure and technology to meet business demands.

• Oversaw Alitour's IT Infrastructure, including on-prem Datacenters, and ensured contractor services met industry best practices and SLAs. Led transformative IT projects for the company's online vision.

• Managed daily operations for four departments at Botswana's largest home improvement retailer.• Oversaw a $100+ million budget, forecasting, and provisioning across Builders World's nationwide stores.• Led a team of 50+ staff and 200+ vendors worldwide, fostering strong relationships with peers, executives, and clients.• Spearheaded cost-saving strategic initiatives, including efficient invoicing and IT improvements.• Handled significant Government Tenders through RFIs, RFPs, RQQ and RFTs and reporting of KPIs to senior management.• Managed multi-million-dollar Export/Import (EXIM) transactions.

Project Management Professional (Pmp)®, Information Technology Project Management

Executive Mba, Business

Bachelors Of Electronics Science, Electronics

Microsoft Workshop Plus - Exchange Server 2013: Administration And Troubleshooting, Information Technology

Cisco Unity Connection Administration V9.0, Cisco Unified Communications

Implementing Cisco Unified Communications Ip Telephony Part 2 (Ipt2), Cisco Unified Communications

Implementing Cisco Unified Communications Ip Telephony Part 1 (Ipt1), Cisco Unified Communications

Microsoft Certified Solutions Expert (Mcse 2012): Server Infrastructure, Network And System Administration/Administrator

Microsoft Certified Solutions Expert (Mcse 2012): Private Cloud, Server Virtualization

Itil Foundation V3 2011 Certification, It Standards

Iuwne - Implementing Cisco Unified Wireless Network Essential, Ccna Wireless

(Mcitp) Microsoft Certified It Professional, Networking

Configuring And Administering Microsoft Sharepoint 2010, Information Technology

(Mct) Microsoft Certified Trainer, Microsoft Certified Trainer

(Mcse) Microsoft Certified Systems Engineer, Networking

(Mcsa) Microsoft Certified Systems Administrator, Network Administration