Responsible for the business transformation and IT budget in 21 countries across the APAC region. Reporting directly to the Global CIO.

Responsible for infrastructure and network systems. Information security assessments both internally and for external clients. Managing a very lean support team to provide remote assistance to offices across the Asia and Middle East region. Budget stakeholder and project planning.Key projects:• Vulnerability assessment and remediation both internally and for clients.• Domain migration of all branch offices to a consolidated Enterprise domain.• Email migration from Lotus Domino to Google Suite.• Network redesign to improve inter company collaboration.• Virtualisation of all branch office IT infrastructure.• SIEM implementation in HQ and across branch offices.• ISO27001 compliance of all branch office locations.• Implemented resilient IT BCP and DR procedures.• SQL Database administration and report writing.

IT Manager for the G4S Risk Consulting business. Responsible for the management and ongoing infrastructure support of Risk Consulting offices globally.Key projects:• Domain migration of all branch offices to a consolidated Enterprise domain.• Email migration from Exchange to Google Suite.• Virtualisation of all branch office infrastructure.• ISO27001 compliance of all branch office locations.

As Technical Architect working for Risk Management my key role involves specifying, deploying and maintaining technical solutions to meet the businesses requirements. Key projects:• Successfully designed and implemented an Enterprise monitoring solution for the businesses global infrastructure deployments.• Successfully performed Exchange 2003 to Exchange 2010 migration in tandem with a cross-forest Exchange migration to unify our Exchange environment into our own highly available Exchange platform.• Successfully brought a largely physical server environment to a 95% virtualised environment. In doing so leveraging the flexibility and resilience offered by this platform.My key skills involve:• Microsoft Server 2003/2008 deployment & administration• Active Directory administration• Exchange 2003/2010 migration, implementation and administration• VMware Infrastructure deployment and administration • SAN technologies implementation and storage administration • Backup technologies implementation and administration• Enterprise Monitoring implementation and administration• PowerShell reporting, scripting and automation• Cisco hardware administration

I initially joined G4S Risk Management as a desktop support engineer. However, due to my exposure to server side administration I was quickly transferred to the Infrastructure team. My primary role was ensuring that existing infrastructure had been implemented according to best practices and was in line with the requirements of the business.

As a Client Services Engineer for Onyx in London my role involved 1st/2nd line remote support to multiple Financial services predominantly dealing with Hedge Funds, Asset Management and Capital Markets in and around the London area. Day to day tasks involved:Remote support: • Windows application support • Client alert monitoring (response and escalation) • Bloomberg system support • Mobile device support (BES, BIS, ActiveSync)Desktop Support Engineer scheduling: • Assess requirement for Desktop Support Engineer • Schedule engineer access with the clientClient hardware procurement: • Advising clients on hardware requirements and compatibility • Liaising with multiple suppliers to provide the best price for the client • Raising and processing purchase orders between clients and suppliersOn-site Desktop Engineer: • Attend client sites to perform desktop support tasks • Workstation troubleshooting, imaging and rebuilds

As a Service Desk Engineer for Onyx in Edinburgh my role was 1st/2nd line remote support for many SMBs. Day to day operations included:• Windows desktop support (XP, Office 2003)• Application support (Sage, Gemini, Lawsoft, Citrix XenApp)• Backup support and policy creation (BackupExec, Veritas, Acronis)• Active Directory administration and troubleshooting• Windows Server 2003/2008 administration and troubleshooting• Exchange 2000/2003/2007 administration and troubleshooting• Network administration and troubleshooting (ZyXel, Draytek)• Anti-Virus remedial work and policy creation (Sophos, Norton, Trend, Kaspersky)• Mobile device support (BES, BIS, ActiveSync)