Iryna Modlinska Email and Phone Number

• Design and implement business strategies, plans and procedures• Set comprehensive goals for performance and growth• Establish policies that promote company culture and vision• Oversee daily operations of the company• Lead employees to encourage maximum performance and dedication• Oversee customer support processes and organize them to enhance customer satisfaction• Measure effectiveness and efficiency of operational processes and find ways for improvement• Provide mentoring to all employees, including management• Motivate staff to meet or surpass organizational and sales goals• Coordinate with human resources department to recruit skilled talent and keep the best employees• Promote communication between colleagues for the benefit of information flow and to curb any problems that arise

• Communicate with clients• Estimate project scope and timeline• Ensure resource availability and allocation• Assign appropriate resources to meet project requirements and achieve project goals• Develop a detailed project plan to track progress• Coach and train project team members• Motivate project team to ensure success• Quality control• Ensure that all projects are delivered on-time, within scope and within budget• Manage the relationship with clients• Establish and maintain relationships with third parties/vendors

Translation and proofreading of given texts

Support and maintenance of 2 servers and 20 workstationsSupport and maintenance of record keeping and accounting systemsHardware and software purchasesHelpdeskCooperation with head and branch officesCompany web-site design and support