Imogen Cakebread Email & Phone Number

Melbourne, Victoria, Australia

In this role I supported Crown Melbourne’s Financial Controller and Group GM of Procurement & Supply Chain, utilising my strong attention to detail whilst developing critical working relationships. I worked closely with both Executives, ensuring that all their administration needs were exceeded on a daily basis. I also supported the Finance and Procurement teams located across Australia along with office management duties. My success in this role was strengthened through my ability to develop relationships with key stakeholders and colleagues, along with a well developed level of administration experience and skill. Additionally, in this role I was involved in several projects, where my attention to detail and relationship management skills were critical in end to end execution. • Inbox & Calendar management – responding and actioning complex email inquiries from internal and external stakeholders, including meeting requests and meeting room management• Adhoc administration duties, including preparing agendas & writing of minutes, preparing presentations, taking telephone messages, preparing documents and research • Perform a variety of accounting activities, including preparation of monthly BAS for submission, purchase orders, payment of invoices and submission of expense reports• On-boarding of new employees within department• End to End projects; including execution of internal and external functions and events• Banking administration across four banking partners• Travel Management; booking travel for executives and their teams via TMS including flights, hotel & ground transportation • Maintain confidentiality of all communications and documentation

Melbourne, Victoria, Australia

As Recruitment Coordinator in the Food & Beverage portfolio, I focused on providing a high level of administration for the recruitment function, whilst developing strong relationships with both candidates and stakeholders alike. Having strong time management and organisation skills was integral to my success, along with exceptional attention to detail. Additionally, in this role I was involved in several projects, where the development of strong working relationships was crucial. • End to end recruitment for entry level to middle management roles across the Food & Beverage portfolio • Writing adverts and publishing across platforms such as Crown Careers, Seek.com & LinkedIn• Manage and coordinate compliance based probity processing for candidates, including Fit2Work, X-Ref & Keiser• Maintain a high level of stakeholder and candidate management • Coordinating assessment centers, including development of activities, presentations & marking guides• Inbox management – responding and actioning complex email inquiries from internal and external stakeholders

Melbourne, Australia

As Mahogany Room Supervisor, I focus on providing a high level of administration for the department, whilst managing the the development of reception staff. Having strong time management and organisation skills has been integral to my success, along with exceptional attention to detail. Additionally, in this role I have been responsible for the management of several projects. Roles and Responsibilities have included:• Schedule and coordinate meetings and appointments for department managers• Inbox management – responding and actioning all emails• Prepare meeting agendas, minutes, presentations and reports for management & department presentations• Manage and coordinate complex travel arrangements for clients• Produce documents such as correspondence, drafts, memos and emails, and prepare reports for management• Managing and coordinating fortnightly and monthly invoicing and payroll for department• Ordering, inventory and distribution of stationary and promotional stock• Provide additional ad-hoc administration support to management within department (including diary & email management)• Recruitment and induction of new team members, including development of WPI and tailored training programs • Successful 2016 launch of integrated loyalty program over two properties, including forming the consulting team pre-launch and roll-out project coordinator within department• Developed a casual workforce to better suit business need for greater flexibility• Reduced labour cost upwards $130K annuallyNotable achievements: Awarded Crown Resorts People Leader (2016)Selected for the Crown Resorts Leadership Development Program (2016-2017)Accredited workplace coach (2015)

Melbourne, Australia

- Provide exceptional level of personalised service to members and their guests, from a variety of markets- Supervision of staff whilst on shift and key contact for colleagues - Booking travel, restaurant and leisure experiences - Strong knowledge and use of MS Office suite, along with industry and business relevant programs- Exceptional conflict resolution and negotiation skills- High level of integrity and confidentially- Receive and respond to all incoming calls; auctioning and answering member queries in a timely, professional and accurate manner- Multiple inbox management - Ensure accurate records are maintained

Melbourne, Australia

- Launched and continued operation of Club 23 for the first two years- Provided unprecedented level of service to a variety of customers including celebrities and VIP clientele visiting Crown Melbourne - In-depth knowledge of fine wine and premium spirits - Fast paced, demanding and evolving workplace - Staff management on shift to ensure service expectations are met - Coordination of functions from 20 - 400 pax for private and corporate clients - Ad-hoc administration support for venue management

Melbourne, Australia

Bachelor Of Arts - Ba

Executive Assistant Program, Business Administration And Management, General

Certificate Iv, Leadership And Development

Certificate Iii, Hospitality