Imogen S. Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Responsible for applying agility across the organisation. Enabling the fastest-growing Buy-Now-Pay-Later solution in MENA to have scalable and effective processes that allow for frequent delivery of value and continuous improvement.Delivering tailored Agile training to different sectors of the organisation; coaching on the agile mindset, values and principles as well as practical tools and techniques which help optimise their way of working.Closely working with leadership in product and engineering to help define their strategy with the use of product roadmaps and OKRs. Focused on promoting customer and product awareness across all layers and always encouraging transparency.

Dubai, United Arab Emirates

London, England, United Kingdom

Working with a team to build a digital platform which supports the UK in tackling obesity. The platform educates and empowers individuals to make sustainable lifestyle decisions in order to lose weight and maintain good health. Using the Scrum framework and the three pillars of transparency, inspection and adaptation to effectively deliver the product. Facilitating all scrum events including Sprint Planning, Daily Scrum, Sprint Review and Retrospectives. Helping the team improve ways of working through continuous improvement and open communication. Collaborating with the Scrum team and organisation to create processes which optimises flow, avoids waste and encourages frequent delivery. Coaching the Product Owner on backlog management, prioritisation, communicating the product vision and facilitating release planning. Delivering Agile training across the organisation and coaching new Scrum Masters and Product Owners to grow within their roles.

Reading, England, United Kingdom

Working with three Agile teams to build an online banking platform to disrupt the market by being the only bank that offers all the high street services digitally. Coaching the organisation and teams in understanding and following the SAFe framework and collaborating with a team of scrum masters to ensure greater transparency and visibility aligning all teams to one shared product vision. Working closely with senior leadership to help surface and remove organisational impediments. Facilitating all Scrum Events for three teams as well as the events within the SAFe Framework including a two-day PI Planning Event and bi-weekly Scrum of Scrums highlighting dependencies and tracking progress towards the PI objectives

Championed agile ways of working within the company by introducing and experimenting with social contracts, visualisation, daily stand ups and retrospectives. Helping to grow the business, work more effectively and minimise waste. Creating more transparency among the team, allowing them to help each other with challenging tasks and identify where improvements can be made. Visualising work allowed the team to become more organised, prioritise, identify blockers/bottlenecks and gain a better understanding of the team’s capacity. Responsible for maximising value, generating revenue and ensuring targets were met for the branch. Using a servant leadership approach ensuring the team were supported to meet individual and branch targets as well as surfacing impediments. As a team, work would be planned, a goal set and visualised on a board for tracking progress. Also responsible for the hiring and the development of team members which involved both group and individual coaching sessions. Focused on creating and finding opportunities to generate new business, communicating with clients to identify their needs, negotiating new tenancies and resolving tenancy issues and problem solving.

Kingston Upon Thames, United Kingdom

Registering applicants, matching them to properties and conducting viewings. Marketing properties and advising on price can be complex and therefore using the empirical control process; inspecting the feedback from viewings, being transparent with the landlords and adapting the marketing strategy to maximise interest on the property. Valuing properties and winning instructions. Promoted to Manager within 2 years. Focused on continuous improvement and encouraging collaboration within Lettings and Sales teams to reduce silos.