As a recent graduate with a BSc in Psychological Counselling from London South Bank University, I am eager to enhance my academic background and hands-on experience in social media management. With a solid foundation in psychology, I have an analytical and empathetic approach to understanding audience behaviour and creating engaging content that resonates.During my time at Integrity Church Ministries, I served as a Social Media Manager and Community Liaison Officer, where I successfully managed multiple social media platforms, crafted compelling content, and utilized insights to boost audience engagement. My ability to analyze social media insights allowed me to continuously refine strategies, ensuring the content not only reached but also engaged the target audience. This resulted in our audience engagement increasing to 4%.In addition to my social media expertise, I have experience in customer service from my role at Railway Hotel, where I honed my communication skills and learned to thrive in fast-paced environments. My adaptability, problem-solving abilities, and attention to detail have been key in managing various tasks efficiently, whether in customer-facing roles or behind the scenes.I am passionate about connecting with people through digital platforms and am now seeking an opportunity to further develop my career in social media. I am organized, motivated, and ready to take on new challenges, bringing a positive attitude and a strong work ethic to any team.