Imogen Rosenbluth Email & Phone Number

Lawrence, Ma

Assist students with technology related questions in a lab-based setting within the library.Provide in-person, online, phone and email assistance to students, staff, and faculty.Utilize document, spreadsheet, database, desktop publishing, presentation, and other software.Serve as a resource for students and staff working with the Microsoft Office Suite of applications, and other educational software.Present a welcoming, pleasant demeanor in a busy public services position.Record and document computer lab usage statistics, and prepare regular administrative reports.Maintain inventory of computer lab supplies to insure continuous operation.Interact with other departments at the college on issues related to library computer labOversee student employees and supervise their work.Assist in the development of policies related to the library computer lab.Use independent judgment and work effectively as part of a team or individually.Assist the librarians in the development of LibGuides to promote and deliver information literacy resources.Other duties related to the operation of a computer lab in an academic library setting.

Greater Boston Area

Provided peer mentoring, information and referral, advocacy, skills training, and other supportive services to young adults with disabilities through the Transition to Adulthood Program. Participated in transition planning to help young adults with disabilities plan for life after high school, enter the adult human services system and live independently.

Recruited and scheduled commercial and residential locations to host site visits from Cadmus field staff in support of energy efficiency and renewable energy program evaluations and project feasibility studiesConducted phone surveys in support of Cadmus evaluation work as needed

Checked books and other library materials in and out, Lended books on reserve and technological equipment for student use, Shelved books Organization of work and study spaces Answered questions and gave directions

Tutored children ages 6-18 in all subjectsAssisted with summer and after-school programming, Completed miscellaneous tasks on behalf of the nonprofit

Springfield, Pa

Expanded the online presence of a local insurance agency. drawing new customersAnswered phones and responded to e-mails from customersMade online payments on behalf of customersRepresented customers to insurance companies.

Cataloged and labeled books from the Chamber of Commerce Library.

Designed and conducted a customer satisfaction survey to be filled out by museum visitorsRecorded data from above survey

Educated zoo guests about conservation and endangered species, Directed zoo guests and answered questionsLed child-targeted activities about conservation and endangered speciesPromoted zoo events and exhibitsConducted time studies on specific animals

Master Of Science - Ms, Clinical Rehabilitation Counseling

Bachelor'S Degree, English And Creative Writing

Activities and Societies: Brandeis Association for Music and Concert Organization, Brandeis Television, SPECTRUM, Waltham Group, MLK Day.

Tibetan Studies, Tibetan Language And Literature, Himalayan Studies, South Asian Studies, 3.9

Studied abroad in Nepal and India with the SIT Nepal: Tibetan and Himalayan Peoples program for the Fall 2015 semester.

Education record

Activities and Societies: Member of the National Honor Society from 2011-2013, Editor-in-Chief of Jabberwocky (literary magazine).