Imogen Setter Email & Phone Number

London, Gb

• Analysing clinic utlisation data to reduce capacity for the implementation of the new Digital Health Record at the trust.• Reviewing tumour group service performance, preparing and presenting insight reports to senior management and identifying opportunities to drive growth of the service.• Leading on a project looking at cost, income and profitability of a stem cell transplant pathway and setting out improvements that increase activity and profitability.• Coordinating the merger of NHS and private care admissions and leading on the evaluation of the operating model and operational processes.• Re-designing the model for clinical nurse specialists by engaging with clinicians to design the clinical model, and implementation plans to provide a market leading service.• Reviewing standard operating procedures for medical secretaries by using qualitative and quantitative data to support efficiencies.

London, England, United Kingdom

• Designing and piloting a new model of care at an amputee rehabilitation centre to ensure the service could continue safely during the COVID-19 pandemic setting up quality assurance to monitor clinical outcomes.• Carrying out benchmarking against other central London trusts to write a new competency framework for junior physiotherapists to improve quality of care and implementing these changes alongside clinical leads.• Analysing referral trends and implementing the use of technology to reduce the community therapy wait times from six to four weeks, showcased at the South West London Neuro Network.• Lead physiotherapist on the regional neurology unit, managing junior members of staff and confidently discussing cases with medical consultants to provide the best possible clinical outcomes.

Taunton, United Kingdom

• Supervising junior members of staff and identifying learning styles to encourage growth of the individuals.• Developing the inservice training programme for all junior physiotherapists to maintain standards set by the national body.• Understanding national guidance for falls prevention, auditing current ways of working and implementing new strategies to capture clinical risk areas.