Imoh Inwang Email & Phone Number

Abuja, Federal Capital Territory, Ng

Abuja, Federal Capital Territory, Nigeria

• Achieved a 30% service engagement increase and expanded brand visibility by deploying social media campaigns.• Reduced errors by 40% through the utilization of advanced editing software.• Increased content efficiency by 35% through the implementation of AI tools.• Expanded the audience base by 25% by developing diverse writing styles.

Missouri, United States

Missouri, United States

• Achieved a 30% increase in sales by securing new leads through consultative selling.• Increased efficiency by 25% through effective management of business pipelines.• Expanded customer base by 20% through proactive communication with prospects.• Enabled a 15% boost in customer satisfaction by accurate data recording.• Conducted 400+ daily outbound calls, strengthening customer relationships and outreach.

Asokoro, Abuja, Nigeria

• Managed and organized a high-volume email inbox, responding to over 120 inquiries per day with a 95% client satisfaction rate.• Coordinated and scheduled over 50 meetings and appointments per week, ensuring all participants were well-informed and prepared.• Conducted research and compiled data for a project, leading to a 10% increase in website traffic and a 5% rise in social media engagement.

Abuja, Federal Capital Territory, Nigeria

• Managed and updated website content, resulting in a 15% increase in website traffic and a 10% increase in customer engagement.• Streamlined communication processes between departments, reducing response time by 40% and improving overall efficiency.• Implemented a new customer feedback system, leading to a 25% increase in customer satisfaction ratings.• Assisted with social media management, resulting in a 20% increase in followers and a 25% increase in engagement.• Created and maintained a filing system for over 500 documents, resulting in a 30% reduction in time spent searching for files.

Abuja, Federal Capital Territory, Nigeria

• Achieved a remarkable 20% improvement in data accuracy and accessibility by revamping employee record-keeping protocols, ensuring compliance and facilitating informed decision-making.• Contributed to a 30% increase in operational efficiency by orchestrating day-to-day HR functions with meticulous attention to detail and proactive problem-solving strategies.• Elevated productivity levels by 25% through the implementation of streamlined clerical and administrative support systems for HR executives, optimizing workflow processes.• Enhanced strategic decision-making capabilities by generating insightful reports on personnel activities, resulting in a 15% increase in talent optimization and performance enhancement initiatives.• Facilitated seamless execution of HR initiatives by managing coordination efforts for meetings, training sessions, and surveys, capturing essential insights to drive organizational alignment and growth.

Abuja, Federal Capital Territory, Nigeria

• Surpassed call targets by 20%, managing 140+ inbound calls efficiently• Initiated 100+ daily outbound calls for rapid client satisfaction• Mastered 15+ products, producing data-driven reports with Salesforce and Zendesk.• Maintained a consistent 5-star satisfaction rating.• Elevating client satisfaction by expertly resolving complex technical and medical queries.