Amr Nabeel Email & Phone Number

Cairo, Egypt

MLOps: MLFlow, CI/CD for Machine Learning, Model Monitoring, Model Versioning, Automated Machine Learning PipelinesMachine Learning: Supervised and Unsupervised Learning, Model Optimization, Hyperparameter Tuning, Multi-Classifier Neural NetworksDeep Learning: Neural Networks, TensorFlow, PyTorch, Model Training and EvaluationData Engineering: Apache Nifi, dlthub, Data Pipelines, Data Preprocessing, ETL (Extract, Transform, Load)Programming Languages: PythonCloud Computing: Azure, Google Cloud, DockerMLOps Implementation: Leading the implementation of MLOps practices to automate and streamline model deployment and monitoring processes, reducing time-to-market and improving model reliability.Neural Network Development: Developed and deployed a multi-classifier neural network model to enhance prediction accuracy, leveraging deep learning techniques.Machine Learning Models: Created and fine-tuned machine learning models for various applications, ensuring high performance and scalability.

Cairo, Egypt

Cairo, Egypt

Cairo, Egypt

Cairo, Egypt

• Monitor IT Servers and Systems• Direct IT Technicians• Develop Company S&P• Negotiate Client and Vendor Contracts• Oversee Client Installation for QC, QA and Client Satisfaction

Cairo, Egypt

• Prepare account management strategy and optimization techniques for product visibility every season for current key accounts.• Coordinate and develop product presentations based on seasons and product life cycle.• Attain weekly sales goals and categorize as planned with Head of Category.• Manage and monitor account level P&L for target requirements delivery.• Analyze sales regularly to manage life cycle of product, inventory levels and selling and conversion rates.• Research and analyze competition’s performance and activities and implement strategies.• Supervising vendor/suppliers issue resolution and periodic statement settlement• Conduct market analysis and evaluate competitor’s practices and market status for Individual and organized retail.• Coordinate stocks availability, scheduling, warehousing, returned merchandise and vendor issue resolution

Cairo, Egypt

• Participate in Strategy Formulation based on annual objectives based on best practice in Market.• In charge of managing and implementing the Cultural change program through an experiential organizational development approach.• Modify/reengineer SOPs to ensure smooth operations according to market trends.• Quarterly audit Jumia Services’ Teams and ensure correct and efficient process execution.• Managing Helpdesk Team performance.• Managing Queue Monitoring Team performance.• Priority planning and delegation of tasks within reporting departments.• SPOC for Salesforce cloud and Ticketing system.• Queues Management and controlling the service level agreements in between teams to ensure packages delivery within customer/vendor promise.• Forecasting workforce requirements during campaigns/normal working days.• Monitoring accuracy of reporting and data base information.• Analyzing current and historical data to spot operational gaps.• Formulating action plans to remedy current operational gaps.• Resolving issues with queues owners that are affecting SLAs.• Monitoring customer complaint resolution.• Handling of complex and escalated customer service issues.• Liaison between Jumia E-commerce and Jumia Services to bridge gaps that could negatively affect workflow and service level agreements.

Cairo, Egypt

• Managing IT/MIS systems functions during Egypt’s economic reform• During this period, we tried to push to market customized ERP systems that fostered good HRMS systems namely Odoo ERP• During the ERP marketing activity, we gathered market intelligence over a period of one year, target clients were more focused on larger enterprise level HR from large vendors like Oracle and SAP• It was decided at that time to shift the business direction to Delivering training on Leadership Development and Business Management programs• Since then, I managed the company’s IT/MIS, Project Management, software-hardware-troubleshooting areas of the business.

Cairo Governorate, Egypt

• Managed a team to handle all forward and reverse customer packages• Customer complaint handling and resolution• Vendor/Seller complains handling

Cairo

Giza Governorate, Egypt

Cairo Governorate, Egypt

Angular Development, Computer Software Engineering, Pass

Advanced Frontend Web Development, Computer Software Engineering

Web Development Professional Nanodegree Program, Computer Software Engineering

Activities and Societies: Journey through JavaScript and the DOM to make a live interactive landing page and then towards the world of Web.

Associate'S Degree, Business Administration, Management And Operations

Executive Management Diploma

Bachelor'S Degree, Mechanical Engineering