Pankaj Chauhan Email & Phone Number

India

Noida, Uttar Pradesh, India

• As a part of the DevOps/Application Infrastructure team, I ensure high availability and reliability of the product• Implement strategies for disaster recovery and business continuity • Conduct regular performance tuning and capacity planning• Develop and implement plans to address and reduce technical debt• Plan and execute upgrades to infrastructure and application technologies • Evaluate and integrate new tools and technologies• Design, implement, and maintain robust CI/CD pipelines• Identify bottlenecks and inefficiencies in existing processes• Enhance monitoring, logging, and alerting systems• Lead the migration of applications and infrastructure to new tools and platforms• Actively participate in Major Customer Impacting Events (MCIEs) • Conduct thorough root cause analysis (RCA) and post-mortem reviews • Lead cross-functional teams and mentor junior team members• Stay updated with industry trends and best practices

London, England, United Kingdom

• Architect and maintain infrastructure scalability, availability, provisioning, infrastructure hardening and management tooling• Review and enforce controls, access to infrastructure and control effectiveness• POCs on new tools to be on boarded in the bank (Attivio, Digital Reasoning) and other Digital Transformation initiatives• Improve deployment practices in project using IBM UCD and Ansible• Complete Tomcat and Weblogic setup for on-boarding apps• Setup automated release and deployments using Teamcity and IBM UCD tools• Lead Daily status calls, mentoring teammates and taking care of BAU items• Create team strategy for SDLC automation, configuration management and release management.• Collaborate with developers and performance engineers to enhance supportability and identify performance bottlenecks.• Write SQL scripts for daily maintenance, indexes and tables analyses.• Mentor DevOps engineer interns on proper engineering methods.• Maintain existing applications and designed and delivered new applications.

Noida, Uttar Pradesh, India

• Supported Dev teams on regular environment and CI-CD pipeline issues• Set-up new pipelines in Teamcity and Openshift container platform• Introduced and installed new upgrades for software systems and applications• Troubleshot day to day issues generated through monitoring scripts and alerts generated from Splunk• Ensured effective incident, problem management, JIRA and ServiceNow tickets• Wrote code and developed tools and integrations to meet cross-platform user needs.• Monitored automated build and continuous software integration process to drive build/release failure resolution.• Maintained consistent security to effectively implement best practices and protect IT assets.• Designed and built automation tools and applications to deploy next generation platform.• Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.

London, England, United Kingdom

• Direct communication with clients for faster resolution of issues• Focus on process improvement by working on automation of the repetitive and manual Production Support activities• Responsible for building capabilities by providing knowledge sessions to new team members• Practiced lean principles, which led to improvements in workflow and quality and waste reduction.• Performed root cause analysis and implemented corrective actions.• Implemented Production changes by following change control processes and experience in change-controlled environments• Reduced processing time by analyzing job schedules and implementing appropriate modifications.• Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.

Gurugram, Haryana, India

• Supported Credit Risk Application L2 support/Java based applications support, Oracle, Weblogic, Solaris servers, linux servers and Geneos for monitoring• Handled critical batch failures till resolution by looking at logs and reporting java exceptions, memory leakages, etc• Presented weekly Credit Risk Forum highlighting burning issues and improvements with front office• Performed DR Tests, Clockwork and Governance• Automated manual tasks through Shell scripting• Documented issues and shared knowledge by conducting sessions with team• Ensured effective incident management