E2E Project Management Account holding of BFSI, Govt, PSU, Enterprise, Strategic ,ISP & Channel segment complex project. Meeting milestones & deadline w.r.t time & budget.

Circle Project Manager –OdishaAccount holding for Odisha IT Modernize Project- Dept of Post, Ministry Of Communication, Govt. Of India (Project & Operations)-1350+ post office locations.Main Purpose of this Job:To provide IT services to the business by delivering IT related projects and services. Using the ITIL v3 life cycle to improve existing and new IT service activities.Supporting the delivery of IT Projects by using PRINCE 2/PMI project process (Starting from planning phase to project closure) interfacing with outsourcing partners, vendors, suppliers, the central IT team and the business ensuring successful project delivery.Key duties & responsibilities: Recruiting field technical engineers as well as team leaders for this project in co-ordination with HR. Responsible for application migration from old network to new network.  Backup connectivity to all locations via VPN mode. SPOC for this Project from SIFY & DOP Integrated Multi SP ( TTSL, RailTel, and Vodafone & from local internet service provider). Escalation matrix has been also following on day to day operations. Good relation with BSNL GM, CGM & cleint higher officials.  Weekly review with Chief-PMG & DPS (HQ) on the project.Take minutes & keep records of meetings. Monthly review with SPs & keeping record of MoMs.  Daily review with TLs & field team on project & support related also on challenges. Focusing to achieve daily MTTR. Responsible for Training to team members on time to time. Training scheduling & giving to DOP System administrators on network day to day troubleshooting & how to access Network Management (NMS).  BW up gradation completed for all Admin offices, MDGs, LSGs, & bigger sub post offices. Managing KPI/KRA set by SIFY management.Appreciation letter received from Circle Head- CHIEF POST MASTER GENERAL for achieving the Deadlines for providing both Primary & Secondary connectivity of all Head offices in circle for CBS application migration.

Service Delivery ManagementKey Accountibilities and Responsibilities:Technology:Maintains broad technology awareness. Delivers innovative solutions to clients to solve business problems with technology.People:Provides leadership on account/business unit service delivery and plays a key role in communications to support business directives. Manages complex relationships and the conflicting priorities and cultures that occur among diverse groups. Reaches diplomatic agreements on issues between delivery and client groups.Customer:Identifies and manages service improvements to increase client satisfaction. Ensures satisfactory delivery of all projects. Works with account management teams to create a favorable client relationship and ensure high satisfaction and referenceability. Business:Works with LOS to integrate new, enhanced, and existing service offerings for the account. Supports the development of new business proposals and introduces new technologies.Accomplishment Project with:- State Bank of India Connect Project ,( Responsible for 760nos of Branches Project implementation & Uptime)  C-EDGE Project , ( Responsible for 345nos of Rural branches of Utkal Grameen Bank Project implementation & Uptime) SYNDICATE BANK Project, ( Responsible for 54nos of Branches Project implementation & Uptime) Tata Communication Ltd Project, ( Responsible for 4nos PoP locations Project implementation though CISCO Products & Uptime of NOC on 24X7X365 days) IDBI NETWORK Project, ( Responsible for 56nos of Branches Project implementation & Uptime) RIM Project: Remote Infrastructure Management Project for BSNL high valued Client BSNL VSAT Service Delivery Project, ( Responsible for 450no of BSNL VSAT Project & Uptime)

Actively involved in following key responsibilities mentioned below: State Bank of India Connect Project:o Installation & Maintenance of SBI City Aggregation point location (3nos i.e. Rourkela, Sambalpur & Bolangir). o Implemented SBI P1 last stage, P2, P3 project rollout in the Western Orissa in co-ordination with BSNL for lisioning in terms of providing Leased line connectivity & Backup ISDN links. o Installation and Commissioning of BSNL OFC system in all 3 CAPs for better uptime.o Single point of contact from Bank side as well as from Company side for providing support to 150nos of SBI network branches.o Implemented Rourkela CAP through Rail Tel Service Provider for redundant links.o Good relationship with BSNL SSA Heads of the Rourkela, Sambalpur & Bolangir & the field level staffs.o Responsible for documentation of configurations before & after upgrading the systems. o Monthly structure meeting with BSNL for Operational review on monthly generated SLA.o Reporting to Team Lead, Bhubaneswar on Daily activities.o Responsible for project management, customer satisfaction and customer service.

Network Control GroupAttained significant experience in handling and managing following key accountabilities:o Provide support in solving network either directly on site or via telephone.o Engineer, design and conduct tradeoff studies on network projects for various Corporate Clients.o Implemented LAN/WAN on Microsoft Windows NT.o Implemented LAN and WAN redundancy and security practices for infrastructure.o Designed and implemented the entire Networking system in the Data Center.o Installed and configured Cisco Routers at different Corporate Client branch offices through Leased line and ISDN link.o Installed and Configured Lotus Domino and Notes 4.6 and R5o Configured 2Mbps link using V-35, G-703 & FCD modemso Generating MIS reports of bandwidth, packet loss, and latency.o Deployed ISDN Dial-out at different Corporate Client branch offices.o Configuration of Access point & Subscriber Unit for SIFY Broadband Service and making the SIFY I-Way site up.o Trouble shooting of I-way Sites.o Responsible for documentation of configurations before & after upgrading the systems.