Rachel Luckett Email & Phone Number

Leeds, England, United Kingdom

I oversee the planning, editing and implementation of effective comms throughout the StepChange client journey. I provide practical leadership and detailed subject matter expertise to members of the Communications team and the wider charity. Throughout our work, our aim is to increase engagement with, and conversion to, the charity’s services. We also work within the principles of Consumer Duty (specifically Consumer Understanding), helping to identify and resolve foreseeable harm issues within our comms process. I collaborate with other departments across the charity such as UX, Operations, Compliance, Data Governance and Advocacy in order to support our clients at each stage.

Leeds, Uk

I operationally own, plan, produce and send agreed emails and SMSs for external charity audiences to raise our profile, and drive ongoing engagement and conversions, and through reporting, analysis and best practice, help to maximise acquisition and retention.I liaise with internal and external stakeholders to identify and deliver opportunities for email and SMS content, for campaigns, reports, external charity projects and BAU.I regularly track and report on the success of campaigns against KPIs, and refine future campaigns based on audience learnings and best practice.

Leeds, United Kingdom

writing eye-catching, search-engine optimised copy for our online blog StepChange Moneyaware, answering debt-related queries on forums such as MoneySavingExpert, admin responsibilities for our Facebook and Twitter accounts, identifying areas for potential online growth and opportunities to improve knowledge of our brand, liaise with internal staff wishing to contribute to our blog, engage with followers on both Facebook and Twitter with a view to reach those who may be needing impartial debt advice.

Leeds

contacting clients who had recently been recommended a Debt Management Plan (DMP) by CCCS. This was to ensure that they received all necessary paperwork and to help ease the process in getting their DMPs activated.

Leeds

offering free, impartial budget advice to members of the public who found themselves struggling with problem debt. Working with them to compile an accurate budget and help figure out a solution that is realistic, reasonable and fair to all concerned. The role demanded a great deal of empathy, patience and attention to detail, skills I feel I have honed as a result. I also referred clients on little to no income to our in-house Welfare Benefits department to ensure they were claiming the income they were entitled to.

Leeds, England, United Kingdom

I have several years' experience in script development and production, for both TV and film. I can help you establish your target audience and provide script reports with guidance on character, setting, pacing and other storytelling aspects. I also provide alpha and beta reading services for scripts and novel manuscripts.

Collaborating on stories for 'LUNA THE VAMPIRE with the wonderfully talented Netherlands-based artist Yasmin Sheikh.

Writing comics and graphic novels for the hit Cartoon Network animated series Regular Show.

Leeds, United Kingdom

Write engaging, search engine optimised copy for use in LivingSocial's daily deals. Instilling local flavour and a sense of fun and lightheartedness into each article whilst maintaining a below-140 word count. Promoting local businesses with a view to attract potential clients via social media platforms such as Facebook and Twitter.

Otley, Leeds

Designated potential candidates for the recruitment needs of our clients. Used SEO and Social Media to promote vacancies via employment websites and forums. Wrote copy describing the specifications of a particular role.

Vancouver, Canada Area

Wrote and edited premises, outlines and scripts for two seasons of Ed Edd n Eddy. Liaised with writing and storyboard teams.

copywriting, illustration, creative development

Greater New York City Area

general admin, helping with storyboard in-betweens, coffee runs, etc

Digital Marketer Level 3

This qualification covers the core knowledge and understanding as well as developing skills and competences needed to work in the digital.

Gcse