Raghunand Prasad Iyengar Email & Phone Number

With 19 years of experience as a Techno-Functional Leader, I specialize in Enterprise Service Management Tools and SaaS platforms, delivering exceptional value to customers across pre-sales, consulting, and customer success stages. I currently work as a Customer Success Director at OpsRamp, a leading cloud-based IT operations management platform, where I focus on customer adoption, value addition, and best practice implementation along with Value Realization.My core competencies include Customer Success, Growth & Retention, Pre-sales, Consulting, Content Creation, Architecture & Solutioning, Customer Management, and Renewals Management. I have successfully managed global teams ranging from 5 to 25 professionals, making a significant impact on both IT Operations and SaaS platforms. I have also developed and implemented innovative solutions and strategies, such as the Center of Excellence (CoE) model, to enhance customer satisfaction, loyalty, and retention.I am passionate about technology and excellence, and I enjoy collaborating with professionals who share the same vision and goals. I am always eager to learn new skills and explore new opportunities that can challenge and inspire me. Feel free to connect with me, and let's discover how we can work together for success.

Listed skills include Perl, Hp Openview, Pre Sales, Drupal, and 11 others.