B2B channel- Handling business with existing and new channel partners.Managed the full sales cycle from lead generation through cold calling to closing of deals, handing a high volume of customer enquiries ensuring high quality service to each caller.Served as the single point of contact (SPOC) managed all customer interactions, fulfilling their immediate & ongoing needs, solving all problems & issues promptly & satisfactorily, building relations and assuring high levels of customer satisfaction leading to generation of repeat business.Initiated the development, strategy and road map for Third party by analysing the gaps in distribution system for increasing sales in the region.Acquiring business partners on regular basis. Licensing and activation the same regularly.To meet agents, Lead providers, Intermediators on a regular basis and maintaining records of the same in a planned manner.Followed up with existing customers and promoted sustainable business operations & growth through on time renewal of annual contracts.Efficiently multi-tasked across customer service duties & administrative tasks such as data input, information processing, completion of paperwork & documentation.