Ileana Ramirez, Mba Email & Phone Number

Secaucus, Nj, Us

Woonsocket, Ri, Us

Woonsocket, Ri, Us

CVS Health provides advanced health care from pharmacy services and health plans to health and wellness solutions.⌨ Learn more about our services at: www.cvshealth.com As Lead Director of Pharmacy Operations, I am accountable for overseeing the design, development, and deployment of a suite of innovative clinical pharmacy products to deliver a differentiated patient experience, optimize pharmacists’ scope of practice, reduce barriers to primary care services, and improve retail performance. Among my accomplishments, I have:➥ Established an integrated financial/operational strategy and product roadmap to drive sustained improvements in patient convenience, cost, and value.➥ Developed a strategy and path to value for pharmacy practice innovation products, including: ROI analysis, regulatory review, commercialization strategy, pricing, service bundles, and operational process and infrastructure requirements.➥ Streamlined product governance processes to optimize portfolio management procedures. ➥ Designed enablement architecture for patient records management, provider credentialing, and medical billing to obtain timely reimbursement on expanded clinical services.➥ Delivered strong YoY growth; on track to achieve $150M in revenue by FY25.➥ Managed in-store assets and optimized clinical programming for 900 HealthHUBs to introduce value-based healthcare services and improve health outcomes for customers and patients. ➥ Developed programmatic solutions for health equity initiatives, including: diabetic retinopathy test and treat, mobile mammography, HIV testing, and National Safe Place registration.➥ Managed COVID-19 Point of Care testing (POCT) and COVID vaccine administration to deliver 1M+ POCT tests and 20M+ COVID and flu vaccines between 2021 and 2022.➥ Delivered over $45M in incremental revenue over tenure.

Fpo, Ae, Us

As Program Manager, I was tasked with managing a range of mission-critical projects to support the logistical and operational activities of the US Navy’s global military installations, optimize the allocation and utilization of navy resources, forecast the Navy’s near- and long-term needs, and improve the accuracy and impact of asset planning activities.Some of my additional contributions include:➥ Administered and tracked a $750M defense budget encompassing the provision of health and quality-of-life services for 20K+ military personnel across 12 military bases on 3 continents.➥ Oversaw business planning, quarterly performance reviews, and performance improvement initiatives.➥ Designed the financial/operational strategy and performance analysis tools to identify and remediate bottlenecks in operations while addressing critical capability gaps. ➥ Negotiated, reviewed, and managed upwards of $75M in Navy contracts annually.➥ Performed asset management and capacity planning for 12 military installations in 9 countries. ➥ Effectively addressed capability, security, and capacity gaps for both chronic performance improvement and emergent operational support requirements.➥ Authored an OSD issue paper (2017), contributing to the award of $30M in military funding to strengthen military infrastructure and improve risk posture. ➥ Led a cross-functional team to benchmark National Defense posture policies against the 2017 National Defense Strategy. ➥ Adjudicated Joint Publication 4-04 on asset planning for contingency basing. ➥ Designed a transition plan to consolidate overseas contingency infrastructure. ➥ Coordinated Global Posture Executive Council and strategy sessions to execute base realignment and closure. ➥ Awarded a Commendation Medal and Civilian of the Year Award.

As Program Director, I was responsible for leading a team of 30 direct reports within a high-deployment forward operating base to manage all aspects of planning, logistics, and programming for a community-based health and human services program.Some of my additional contributions include:➥ Defined operational and resource requirements.➥ Developed Quality of Life programs for 25K+ active duty and reserve military service members, civilian employees, and family members. ➥ Managed and administered financial resources under a fiscally constrained budget.➥ Ensured resources were allocated to optimize program delivery. ➥ Led a multinational team to drive progress toward shared initiatives.

As Development Manager, I was responsible for managing all aspects of fundraising operations on a $120K annual budget.To carry out my mandate, I authored $50K annual grant applications and performed contract compliance reporting and procedures. Some of my contributions include:➥ Strengthened the organization’s financial position to provide therapeutic services for at-risk patients in hospitals, relief centers, and care facilities.➥ Scaled annual funds raised by 20%+ despite recession economic conditions.➥ Oversaw light accounting and financial duties; monitored cash flow and expenses, prepared the annual budget and financial plan, and authored annual financial health reports.➥ Conducted annual program reviews to ensure the optimal usage of organizational funds and compliance with terms of government and private grant awards.

• Selected, trained, and performed 360-degree evaluations of sales, technical, and management staff, oversaw salary allocation and conducted payroll• Designed personalized training tools for advancement and development, wrote and administered incident reports per corporate HR standards, managed employee relations, mediated conflicts, administered disciplinary action• Ensured store-wide excellence in customer service, led sales team, and was first on site to address customer problems• Placed product orders, received shipments, generated sales reports, presented bilingual reports in Spanish and English, managed product restock, visual merchandising, loss prevention, and inventory tracking procedures

New York, Ny, Us

• Wrote lesson plans and units to achieve California state standards for 6th-8th grade competency in English and Music• Presented lessons and managed classroom behavior, oversaw student performance• Set individualized learning goals with students, wrote assessments to measure lesson effectiveness, tracked progress, performed grading, conferenced with parents bilingually in Spanish and English

Masters Of Business Administration, Business

Bachelor Of Arts, English And Music, Minor In Psychology

Education record