Imran Khan Email and Phone Number

 Preparing and publishing weekly, fortnightly and monthly attrition analysis.  Support Business HR and senior management with complete MIS of employees through timely reporting metrics. Keeping tracking track of AOS cases and triggering the AOS and termination letters through Peoplesoft as per the company policy. Computing monthly sales and retention commissions for 1500+ advisors. Evaluating Advisor, Team Coach and Team Leader monthly KPI performance through Bell Curves… Show more  Preparing and publishing weekly, fortnightly and monthly attrition analysis.  Support Business HR and senior management with complete MIS of employees through timely reporting metrics. Keeping tracking track of AOS cases and triggering the AOS and termination letters through Peoplesoft as per the company policy. Computing monthly sales and retention commissions for 1500+ advisors. Evaluating Advisor, Team Coach and Team Leader monthly KPI performance through Bell Curves based Performance Management Systems as per the policy. Keeping track of performance conversations closure and publishing the monthly completion status to senior management. Generating data and supporting the Senior Management for Half Yearly and Annual Performance Rating activities. Consult and advise employees and supervisors on employment policies, benefit issues and policies, personnel. Show less

• Extracting raw data from Avaya CMS and other internal production tracking tools.• Generating, publishing and maintaining daily Inbound & Outbound Call Statistics Report, KPIs and revenue reports to the management of the process• Generating and publishing daily / weekly & monthly process metrics• Generating WRM (weekly review meeting) slides and data for presentation• Generating ad hoc reports as needed and responding to queries of management w.r.t. daily reports and billing… Show more • Extracting raw data from Avaya CMS and other internal production tracking tools.• Generating, publishing and maintaining daily Inbound & Outbound Call Statistics Report, KPIs and revenue reports to the management of the process• Generating and publishing daily / weekly & monthly process metrics• Generating WRM (weekly review meeting) slides and data for presentation• Generating ad hoc reports as needed and responding to queries of management w.r.t. daily reports and billing data requests from Operations team• Monthly billing and reconciliation with client• Calculating the scores for RnR and other incentives for process• Automating reports in Excel using VBA• Second in line to reporting manager. In his absence, responsible for handling the MIS team for 4 processes and ensuring all the Timelines & Accuracy of delivery of reports is met. Show less

• Generate data and slides for LMR (Location Monthly Review) for entire West Zone that includes Pune, Mumbai & Vadodara.• Generate reports on forecast of manpower requirement and reports to be submitted to the government agencies like PF & ESI authorities.• Generating bulk letters for transfers & re-deployments within organization through mail merge.• Conducting exit interview process for resigned, quit / terminated employees.• Conducting engagement activities for employees on… Show more • Generate data and slides for LMR (Location Monthly Review) for entire West Zone that includes Pune, Mumbai & Vadodara.• Generate reports on forecast of manpower requirement and reports to be submitted to the government agencies like PF & ESI authorities.• Generating bulk letters for transfers & re-deployments within organization through mail merge.• Conducting exit interview process for resigned, quit / terminated employees.• Conducting engagement activities for employees on process floor and conducting and organizing RnR events in co-ordination with event management vendor.• Analyzing the issue by giving show cause notices, warning through verbally or written by issuing warning letter till termination of employees due to continuous absenteeism, unable to reach assigned targets, lack of ownership & responsibility etc.• Coordinate the Full & Final Settlement with the help of FnF Team and Central Separation Team• Conducting Basic & Advanced Excel training for employees who wish to pursue their career in Information Systems. Show less

• Generating and publishing weekly & monthly HR metrics for Insurance and Healthcare vertical by using Peoplesoft raw data and gathering inputs from other teams that comes under HR umbrella.• Generating slides and data for presentation for Vertical HR leaders.• Preparing and publishing the attrition analysis for client reporting.• Responding to ad hoc data and data analysis requests.• Validating the quarterly promotion recommendations for the tenure eligibility of the… Show more • Generating and publishing weekly & monthly HR metrics for Insurance and Healthcare vertical by using Peoplesoft raw data and gathering inputs from other teams that comes under HR umbrella.• Generating slides and data for presentation for Vertical HR leaders.• Preparing and publishing the attrition analysis for client reporting.• Responding to ad hoc data and data analysis requests.• Validating the quarterly promotion recommendations for the tenure eligibility of the employees.• Providing the salary inputs to accounts/process with cost based billing model.• Keeping track of closure of PIP (Performance Improvement Plan) Annual and monthly bottom quartile employees. Show less

• Extracting raw data from Avaya CMS and other internal production tracking tools.• Generating, publishing and maintaining daily Inbound & Outbound Call Statistics Report, KPIs and revenue reports to the management of the process• Generating and publishing daily / weekly & monthly process metrics• Generating WRM (weekly review meeting) slides and data for presentation• Generating ad hoc reports as needed and responding to queries of management w.r.t. daily reports and billing… Show more • Extracting raw data from Avaya CMS and other internal production tracking tools.• Generating, publishing and maintaining daily Inbound & Outbound Call Statistics Report, KPIs and revenue reports to the management of the process• Generating and publishing daily / weekly & monthly process metrics• Generating WRM (weekly review meeting) slides and data for presentation• Generating ad hoc reports as needed and responding to queries of management w.r.t. daily reports and billing data requests from Operations team• Monthly billing and reconciliation with client• Calculating the scores for RnR and other incentives for process• Automating reports in Excel using VBA• Second in line to reporting manager. In his absence, responsible for handling the MIS team for 4 processes and ensuring all the Timelines & Accuracy of delivery of reports is met. Show less

• Maintenance of dashboard for Job Codes, Departments, LOBs, Supervisor alignment and overall Data integrity in system• Preparing MIS & Dashboards for entire HR Service function.• Generating and publishing Monthly, Quarterly, Half yearly & Annual MIS reports to relevant stakeholders as per MIS Calendar, ensuring accuracy of reporting & qualitative output for decision making.• Analysis & maintenance of Attrition Calendar.• Automation initiatives including Document Management… Show more • Maintenance of dashboard for Job Codes, Departments, LOBs, Supervisor alignment and overall Data integrity in system• Preparing MIS & Dashboards for entire HR Service function.• Generating and publishing Monthly, Quarterly, Half yearly & Annual MIS reports to relevant stakeholders as per MIS Calendar, ensuring accuracy of reporting & qualitative output for decision making.• Analysis & maintenance of Attrition Calendar.• Automation initiatives including Document Management Systems (Digitization of Employee Personal files), Auto-generation of E-letters for Annual Performance cycle, Attendance Management, Exit Management process with online clearances in PeopleSoft.• Built some of the MIS tracking methods for HRMIS and involved in developing and updating of the Talent Database• Generated and provided reports for legal & Statutory compliance as per the requirements• Streamlining of On boarding and Off boarding policy and processes with 100% compliance• Ensured all ECF’s closure with 3 working days and reduced the cycle time for Full and Final settlement Show less

Family Business of manufacturing flyash bricks and concrete blocks.

• Designing and preparing training materials for in house associates and vendors for training.• Providing training of jobs to new recruits, in-house associates and vendors.• Coordinating with HR for conducting recruitment tests, assessing candidates’ skills and providing feedback of candidates to HR.

• Conversion of image files to various formats such as PDF, RTF, DOC, HTML, MDB and XLS. The process involves splitting of image files, OCR, spell check, proof reading, and compiling, formatting, book marking and linking.